Affiliate Learning & Support Lead

3-5 years of experienceFull-time, Remote workEnglish - Upper-Intermediate (B2)russian - NativeUkrainian - Native

We are currently restructuring our affiliate division and are looking for an Affiliate Learning & Support Lead. You will be responsible for onboarding and training affiliate managers, establishing a structured support system for the team post-onboarding, and leading partner reactivation efforts. You will work closely with the Head of Affiliate and the team of affiliate managers.

Responsibilities:

• Onboarding new affiliate managers: from day one through to independent operation;
• Developing and managing the training system: creating programs, materials, lectures, and case study reviews;
• Providing ongoing support to managers after training: regular check-ins, feedback, and assistance with KPIs;
• Monitoring the quality of managers' work and their interactions with partners;
• Managing the reactivation of partners who have stopped sending traffic: analyzing, reaching out, and bringing them back into active collaboration;
• Reporting on the outcomes of onboarding, training, and reactivation initiatives.

Requirements:

• 3+ years of experience in affiliate management within the iGaming industry;
• Experience in training, onboarding, or mentoring new specialists;
• Understanding of partner collaboration models (CPA / RevShare / Hybrid) and key performance metrics; A systematic approach, attention to detail, and a desire to work with people;
• A transparent and responsible approach to working with partners and managing the terms of cooperation.

As a plus:

• Experience in a Team Lead role;
• Experience in reactivating partners;
• Experience in creating training programs and materials.

What this role offers:

• A tangible impact on the system: you build the onboarding and training process for affiliate managers and see the results through their professional growth;
• A large pool of partners for reactivation, with performance-based bonuses;
• Work format: remote, with the option to relocate to Cyprus after the probationary period;
• 24 days of paid vacation + 10 sick days;
• A budget for professional development, conferences, and team-building activities;
• An annual loyalty bonus.