Social Media & Creative Content Specialist

paytech is a next-generation payment technology company focused on delivering secure, scalable, and frictionless payment solutions for businesses worldwide. Our payment gateway powers thousands of merchants, and we are now expanding its capabilities with new, innovative functionality.

We’re looking for a hands-on, creative and proactive Social Media & Creative Content Specialist to take ownership of paytech’s social media presence, content creation and in-house visual production. You’ll find stories worth telling, develop original content ideas and turn them into engaging posts, graphics and videos. You’ll also help bring our team’s expertise and personalities to life through thought leadership and creative storytelling. Working directly with our CMO, you'll have the freedom to bring ideas forward and the responsibility to take them from concept through to production and publication.

What you'll own

• Social media & content: Plan and manage our social media calendar, create engaging posts and develop content around our people, company culture, events and industry.
• Thought leadership: Develop original content for colleagues and company leadership, capturing their expertise, perspectives and individual voices.
• Content ideation: Proactively identify stories, trends and content opportunities, bringing fresh ideas to the table without waiting for detailed briefs.
• Community engagement: Build and maintain an active presence across relevant social channels through meaningful interactions, comments and conversations.
• Graphic design: Create high-quality social graphics, carousels, event materials and other digital assets, maintaining consistency with our brand identity.
• Video production: Own in-house video production, from planning and filming to editing and final delivery. Produce interviews, team videos, event highlights, short-form content and other creative formats.
• Product videos: Create professional screen recordings, walkthroughs and demo videos in collaboration with our Product and Content teams.
• Content publishing: Prepare, schedule and publish approved content, ensuring accuracy, consistency and timely delivery.
• Website management: Handle routine CMS updates, maintain published content and coordinate technical changes when required.
• Performance & improvement: Monitor social media and content performance, identify opportunities and continuously improve creative output.

What we're looking for

• Proven experience in social media management, digital content creation and visual production, ideally within fintech, payments or B2B technology.
• A strong portfolio demonstrating social media content, graphic design and video production, with clear examples of your personal contribution.
• Excellent written English, with the ability to write engaging content and adapt to different brand and individual voices.
• Hands-on experience filming, editing and producing videos independently.
• Proficiency with graphic design and video editing tools.
• Strong creative judgement, visual storytelling skills and attention to detail.
• Experience managing social media channels and building engagement beyond simply publishing posts.
• Confidence working with colleagues across departments, gathering information and turning ideas into content.
• Familiarity with CMS platforms and the ability to make content updates independently.
• Practical experience using AI-assisted tools, including Claude and other creative, design or video production applications.
• Strong organisational skills, ownership of deadlines and the ability to manage multiple creative projects simultaneously.
• A proactive, resourceful mindset with the confidence to take initiative and work independently.

How you'll work with the team

• You'll collaborate with our Marketing, Product and other internal teams to develop and produce content across different channels.
• You'll own non-product social copy and creative production across both product and non-product content. Technical product messaging and scripts will be developed and validated in collaboration with the relevant teams.
• This is a hands-on position for someone who enjoys both the creative and practical sides of content production. We value people who take ownership, bring ideas forward and see their work through to completion.

What success looks like

• A consistent, recognisable and engaging online presence.
• A steady flow of original content ideas and creative initiatives.
• High-quality graphics, videos and social media content.
• Stronger visibility and meaningful engagement with relevant audiences.
• Well-executed thought-leadership content that reflects individual voices.
• Independent management of creative projects, from idea to delivery.

How to apply

Please share your CV and a portfolio featuring examples of:

• Social media posts or campaigns you've personally created.
• Graphic design and visual content.
• Videos you've filmed, edited or produced.
• Thought-leadership or personal branding content, if available.
• Product demos or screen-recorded walkthroughs, if available.

We're particularly interested in understanding what you personally created and the role you played in each project.