Release Manager

Ajax Systems is an international technology company and the largest manufacturer of security systems in Europe. Ajax products are trusted by over 4.5 million end-users and 330,000 PRO-users in more than 180 countries. The company offers comprehensive solutions for protecting residential and commercial properties of various scales. Currently, the Ajax portfolio includes 280 devices for intrusion detection, video surveillance, fire safety, comfort, and automation. Every year, we demonstrate exponential growth in both team size and the number of users worldwide.

At Ajax, R&D is responsible for device development, consisting of four departments: System, Device, Automation, and QA.

The System Department makes devices smart, turning them into fully functional IoT. They have created and are developing OS Malevich (a modular RTOS for various hardware platforms) and the Ajax Cloud service (Java 20 / Kotlin, AWS, Akka, NATS, Kafka, Mongo, MySQL). Applications for iOS (Objective-C, Swift), Android (Java, Kotlin), and Windows/macOS (Python / C++, QT, QML) have been developed for managing, servicing, and monitoring the system by users, installers, and security company engineers.

The Ajax Systems team is looking for a Release Manager with experience in multi-platform releases.

Tasks:

• Play a key role as a release representative in communications and decision-making regarding releases;
• Escalate issues, incidents, and cross-release dependencies;
• Formulate and maintain up-to-date release schedules;
• Collect release artifacts;
• Full-cycle incident management;
• Organize and conduct Go/No-Go meetings;
• Configure and track release metrics;
• Ensure a feedback loop;
• Manage changes and risks;
• Maintain transparency of the release process.

Required knowledge and skills:

• Experience with Release Management Lifecycle: from planning to release and post-release activities;
• CI/CD Pipelines (Jenkins / Bitbucket): integration, building, deployment, versioning, automation;
• SDLC & Agile Methodologies: Scrum/Kanban/SAFe in the context of release cadences, sprint-based delivery, feature (code) freeze;
• Jira & Confluence: managing versions and fix versions, dashboards, documenting release processes;
• Dependency & Environment Management: coordinating cross-release dependencies, managing staging/production environments;
• Metrics & Reporting: release metrics (success rate, MTTR, deployment frequency, rollback policy);
• DevOps / SRE Fundamentals: automated deployment, monitoring, SLO/SLA/SLI, SRE;
• Communication & Stakeholder Management: clear status updates, risks, and decisions for technical/non-technical stakeholders;
• Leadership & Ownership: responsibility for release success, decisiveness in critical moments;
• Analytical & Problem-Solving Thinking: RCA, preventing delays, stabilizing the flow;
• Planning & Prioritization: working with parallel releases, timelines, resources, dependencies;
• Conflict Resolution: balancing Dev/QA/Product/Ops requirements without losing momentum;
• Adaptability & Stress-Resilience: handling hotfixes/rollbacks under pressure;
• Continuous Improvement Mindset: identifying bottlenecks, lessons learned, optimizations.

Requirements:

• 2+ years of experience in IT Release Management;
• Understanding of SDLC;
• Experience with SAFe is a significant plus;
• Excellent communication skills and interaction with stakeholders at various levels;
• Product mindset, proactivity;
• Experience with CI/CD (Bitbucket, Jenkins, etc.);
• Technical background in Release Engineering/DevOps/SRE is a significant plus;
• English level: Intermediate+;
• Certifications (DevOps/AWS/, PMP, SAFe) are a plus.

We offer:

• the opportunity to propose and implement your own ideas that impact the product and production;
• work in a motivated team and a zero bullshit culture;
• competitive salary;
• health insurance;
• corporate English language course;
• compensation for professional training;
• the opportunity to participate in the beta testing project of Ajax security systems – receiving and testing new gadgets before their release.

Ajax Systems is a Ukrainian success story, a place of incredible strength and energy. Join us to make Made in Ukraine 🇺🇦 synonymous with reliability.