Business Analyst/System Analyst (NPI)

Ajax Systems is an international technology company and Europe's largest security system manufacturer. Ajax products are trusted by over 4.5 million end-users and 330,000 PRO-users in more than 180 countries. The company offers comprehensive solutions for protecting residential and commercial facilities of various scales. Currently, the Ajax portfolio includes 280 devices for intrusion detection, video surveillance, fire safety, comfort, and automation. Every year, we demonstrate exponential growth in both team size and user numbers worldwide. Ajax Systems has a full-cycle production: from idea generation and prototyping to mass production and global sales. Each department fully covers a specific operational business need. Company specialists are involved at all stages: from the production line in Ukraine to the logistics center in Poland, from where products are shipped to distributors worldwide.

This position is an excellent opportunity to influence how new products are created and launched in an international technology company with its own full-cycle production. You will work at the intersection of R&D, Production, Supply Chain, and IT, researching and optimizing NPI processes and product specification management.

Responsibilities: Research existing processes for creating, transferring, and approving technical specifications. Optimize and standardize the specification lifecycle: EVT/DVT/PVT/Mass production. Develop an access rights matrix and logic for managing changes in specifications (Change Management). Research the existing NPI process and gather requirements from stakeholders (R&D, Supply Chain, Production). Transform business requirements into clear technical specifications (TZ / BRD / SRS) for automating the NPI process and creating a unified specification registry. Participate in designing data integration logic between systems and the architecture of the future solution. Support the development/configuration process, participate in testing (UAT), and assist the team with adapting to new tools. Candidate Requirements: Experience: 3+ years as a Business Analyst (System Analyst). Practical experience with NPI processes and understanding of product specification structure (Bill of Materials, technical cards, technical conditions, Master Data). Plus: Experience working with or implementing PLM (Product Lifecycle Management), MDM (Master Data Management), or ERP/BPM systems. Process Modeling: Proficient in business process modeling notations (BPMN 2.0, UML) and tools (Camunda, Miro, Lucidchart, Visio). Requirements Management: Experience in gathering requirements from different departments, prioritizing them, and writing quality technical specifications for developers/integrators. Analytical Thinking: Ability to understand processes and complex data relationships. Communication Skills: Ability to act as a "translator" between technical specialists (R&D, engineers, technologists), business (procurement, logistics, warehouse), and the IT team. We Offer: Work in a comfortable office with a bomb shelter; Official employment with stable pay and all guarantees of a Diia.City resident; English language classes; Medical insurance; A set of Ajax security system products (participation in the beta testing program – receiving and testing new gadgets before their release); Diverse projects and professional growth; A driven team; The opportunity to propose and implement your own ideas that impact the product and production;