Banco de Talentos - Product Designer

About us

XP Inc. is one of the largest independent financial institutions in Brazil, owning the brands XP, Rico, Clear, XP Educação, InfoMoney, and others. With over 4.6 million active clients and more than R$ 1.1 trillion in assets under management, the company has been transforming the financial market for 25 years to improve people's lives.

With a strong culture based on four values – "Dream Big," "Entrepreneurial Spirit," "Client Focus," and "Open Mind" – XP Inc. is always looking for the best talents who strive for the impossible.

The XP Inc. Design department is responsible for transforming business goals and user needs into clear, effective, and consistent solutions.

Our Product Designers (PD) work at the intersection of strategy, user experience, interface, and brand, delivering functional, accessible, and scalable solutions across all products and channels.

You can work in various areas, such as:

• Banking and Payments: Designing scenarios and interfaces for banking solutions, financial flows, and payment infrastructure.
• Investments: Creating user experiences that support core investment activities, such as platforms for fixed income, variable income, and funds.
• AMS: Supporting the stability and evolution of critical systems related to insurance, funds, and asset management, ensuring usability and consistency in tools.
• Platform and Experience: Creating fluid digital journeys, unified interfaces, and internal platforms that ensure scalability, consistency, and efficiency for clients and teams.
• Design System: Creating and maintaining components, visual standards, and interaction standards that ensure consistency and speed in interface creation.
• DesignOps: Organizing processes, tools, and rituals for the design team.

🔍 What we're looking for

Core Requirements:

• Proven experience as a Product Designer;
• Experience using user testing and research;
• Interest in working with processes based on data and metrics;
• Experience with agile methodologies and ceremonies;
• Knowledge of product creation methodologies such as Design Thinking, Double Diamond, or similar;
• Creating interactive prototypes for web and mobile;
• Knowledge and experience with Design Systems;
• Collaboration on projects and digital products with a focus on business results;
• Experience building and facilitating collaborative events;
• Close collaboration with the product triad (design, product, and technology) and the business team, ensuring alignment between strategy and execution;
• Experience or familiarity with tools and processes related to applying artificial intelligence in product design (e.g., research, synthesis, idea generation, prototyping, evaluation, or experience personalization).

🎯 Challenges and Impact

• Translate the client's voice into the product structure and planning, aiming for alignment with business results;
• Contribute to the dissemination and promotion of design culture and competencies within the corporation, ensuring client voice is considered in decision-making;
• Apply and promote the development of best practices and tools in Design Ops and areas related to product user experience within the existing structure;
• Use data to continuously improve processes and operations, validating hypotheses and increasing efficiency;
• Support and participate in building and conducting collaborative events with other areas and company departments;
• Conduct user research and market analysis to inform the design process;
• Apply knowledge in Service Design to optimize user journeys and experiences;
• Design and validate flows and prototypes using the company's Design System;
• Actively participate in roadmap execution, evaluating and proposing improvements in the journeys, flows, and experiences of digital products and services;
• Define and track user experience tags and metrics (Analytics), measuring the success of features and improvements (e.g., CSAT, conversion, adoption);
• Leverage artificial intelligence as part of the design process, whether for discovery, research synthesis, idea generation, prototyping, testing, evaluating alternatives, or improving operational efficiency;
• Consider AI-based or AI-assisted solutions when designing products and user experiences in partnership with technology, data, and business teams.

Benefits:

• Health and Wellbeing:
  • Health Insurance
  • Dental Insurance
  • Wellhub (Gympass)
  • Zenklub
  • Life Insurance
  • iFood Benefícios (flexible meal and food vouchers)
  • Transportation Voucher
  • New Value (benefits club)
• Parental Leave: 6 months for mothers and 20 days for fathers.
• Childcare Benefit
• Financial Wellbeing
  • Exclusive Investment Funds
  • Investment Advice
• Free XP Visa Infinite Card
• Loans (payroll, real estate-backed, mortgage, etc.)
• Flexible On-site Work Model

Our work model depends on the role and can be fully on-site for business-oriented areas and more flexible for other teams.

We adhere to a model that assumes more days in the office, but we are always guided by flexibility and autonomy consistent with our entrepreneurial culture.

At XP Inc., we value face-to-face interaction and consider the office a tool for strengthening our working relationships.

• By continuing your registration, you declare that you have read, understood, and agree to the Privacy Policy of Grupo XP Inc. and its suppliers and partners supporting the selection process. Grupo XP Inc. may use artificial intelligence-based solutions to support the recruitment team throughout the process, which may include the processing of your personal data for this purpose, in accordance with the principles of the General Data Protection Law and the Privacy Policy of Grupo XP Inc.