#vacancy #вакансия #payments #transactionmonitoring #paymentoperations #fintech #paymentprocessing

🧷 Position: Payment Transaction Monitoring Specialist 📍 Location: Limassol | Hybrid ⚡️ paytech builds the technology behind modern payments. Our white-label payment gateway, payment orchestration platform, and growing suite of payment products help businesses launch, scale, and optimise their payment infrastructure.

We’re looking for a Payment Transaction Monitoring Specialist to take end-to-end ownership of payment activity for a designated portfolio of high-priority customer accounts.

This role sits close to the actual transaction flow: understanding why payments succeed or fail, spotting patterns across issuers and BINs, identifying routing or technical issues, and helping optimise payment performance at customer level.

🧩 Key Responsibilities:

• Maintain continuous oversight of payment activity for an assigned portfolio of priority customer accounts
• Monitor payment activity at account, user ID, email, transaction, card, BIN, issuer, country, device, and payment-method level
• Build a detailed understanding of each customer’s payment behaviour and transaction history
• Track successful, declined, pending, reversed, duplicated, refunded, and abandoned payment attempts
• Identify changes in payment behaviour, recurring decline patterns, technical issues, and potential payment obstacles
• Investigate individual payment failures and determine the most likely root cause
• Review issuer response codes, gateway errors, authentication results, routing history, and PSP responses
• Distinguish between issuer declines, technical errors, routing problems, risk rejections, and customer-side issues
• Analyse transaction performance by BIN, issuing bank, card type, card scheme, country, currency, and authentication flow