IS Quality Assurance Analyst

Location: Toronto Office

Employment: Full time

Job Description

You will be working on a 100% remote schedule as part of Fidelity’s dynamic working arrangement.

Current Work Authorization is required for all openings.

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

How You’ll Make an Impact

As a Quality Assurance Analyst, you will focus primarily on manual testing to validate system functionality against business requirements. The ideal candidate will have hands on experience with test planning execution and defect management within an agile environment. Knowledge of automation tools and frameworks is considered an asset but automation will not be the primary responsibility.

• Work collaboratively in a team environment with Business Analysts, Developers, Project Managers, Scrum Masters as well as the functional business owners/stakeholders to ensure delivery of a quality application
• Conduct full analysis of requirements with the appropriate project partners and clarify discrepancies to ensure full understanding of all deliverables
• Provide effort estimates for testing as part of project initiation and planning
• Ensures QA-related deliverables meet predefined dates and timelines in accordance with the project plan
• Build comprehensive testing approach with High Level Test Plans and detailed functional test cases that trace requirements to tests
• Execute test cases and identify defects for all planned production software and data changes, including production incident fixes
• Build clear supporting evidentiary documents as proof of the test execution and securely archive documents for audit purposes
• Manage walkthroughs and provide weekly status reporting on test results to the project team
• Evaluate overall project test results and provide recommendation on production implementation readiness

What We’re Looking For

• Post-Secondary education in Computer Science or a related technical subject area preferred, or equivalent relevant work experience
• 1-2 years of experience in Quality Assurance, Software Testing, Quality Control, or a related Information Technology role
• Financial Services experience or Mutual Fund Industry experience is required
• Knowledge of standard Quality Assurance practices and measures
• Foundational programming knowledge, preferably in Java or a similar object-oriented language, gained through academic studies or professional experience is an asset
• Ability to learn quickly and adapt to testing across web-based and digital/marketing technology platforms is an asset

The Expertise You Bring

• Strong communication skills (Written and Verbal)
• Strong analytical thinking and open mindedness
• Curious and investigative mindset - a natural desire to understand how systems and processes work

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.

For this role, your total rewards include:

• Base Salary and Discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $65,000 to $81,000, based on your experience and qualifications.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employees matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

Some of the ways we’ll help you feel valued and supported as part of our team:

• Flexible working arrangements that vary based on role requirements
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process as well as an AI screening tool that assists in screening and assessing applications. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Fidelity Canada is an equal opportunity employer.

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at recruiter contact.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

• Canada's Top 100 Employers
  • Greater Toronto's Top Employers
  • Canada's Top Family-Friendly Employers
  • Canada's Top Employers for Young People
• Great Place To Work® Certified
  • Best Workplaces for Inclusion
  • Best Workplaces for Mental Wellness
  • Best Workplaces for Today's Youth
  • Best Workplaces for Women
  • Best Workplaces in Financial Services & Insurance
  • Best Workplaces in Ontario
  • Best Workplaces with Most Trusted Executive Teams
• LinkedIn Top Companies in Canada
• Human Resource Director (HRD) - Best Place To Work
  • HRD - 5-Star Benefit Program
  • HRD - 5-Star Diversity & Inclusion Employer

Designations

• Canadian Compassionate Companies – Certified
• Benefits Canada's Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter's Most Innovative HR Team