Application Engineer Carwash / Servicetechniker Waschanlagen - Ostdeutschland

Koch-Chemie is part of the French Novarc Group, an international industrial group with over 60 companies and around 1,900 employees worldwide. Together, we stand for technological excellence, industrial competence, and sustainable innovation. Since 1968, Koch-Chemie has been synonymous with high-quality cleaning and care products in the fields of automotive chemistry, detailing, workshops, and industry. A tradition characterized by continuous improvement and attention to detail: Excellence for Experts. In our industry, we are one of the few companies that conducts its own research, production, and sales.

As an Application Engineer Carwash / Service Technician for Wash Systems, you will be responsible for serving our customers in Central and Eastern Germany. With your technical understanding and our high-performance chemical products, you will ensure optimal product application and first-class washing results. Ideally, your place of residence should be in the Kassel or Leipzig area.

• You will set up the application of our chemical products on portal, tunnel, and self-service wash systems and optimize dosing and application parameters.

• You will be the first point of contact for our customers on chemical-technical issues and short-term problems, finding suitable solutions directly on-site.

• You will carry out regular service visits, check the products used, and optimize their application.

• You will systematically record and analyze recurring errors and application problems in our error management system.

• You will work closely with our internal application engineering and sales departments to develop customer-oriented solutions and ensure optimal service.

• You will test new product developments under real conditions and communicate the results to the relevant departments.

• You will systematically document your service calls, application tests, and customer visits — including relevant findings, measures, and recommendations.

• Your foundation will be a completed technical or chemical-technical education or a comparable qualification.

• Ideally, you have experience in application engineering, customer technical service, or in the field of vehicle washing.

• You are characterized by technical understanding and enjoy analyzing application problems and finding practical solutions.

• Independent, structured, and reliable work is a matter of course for you. You will organize your customer appointments independently.

• You will convince our customers with your customer-oriented approach and clear explanation of technical correlations.

• You are willing to travel for your area of responsibility, including occasional overnight stays, and possess a valid driver's license category B.

• Your place of residence is ideally in the Kassel or Leipzig area.

• Structured onboarding process, including a Welcome Box.

• 30 days of vacation plus an additional day off on your birthday.

• Company car with the option for private use.

• Opportunities for personal and professional development.

• Company pension plan with a 25% employer contribution and company health insurance.

• Bicycle leasing and corporate benefits.

• Freedom to act in an internationally growing company.