Logistics & Customs Operations Analyst

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you’ll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you’ll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD™.

About the Role

The Logistics & Customs Operations Analyst II (Thailand) coordinates import/export operations, supports customs compliance execution, and ensures the efficient movement of goods into and out of an assigned country or region. This role acts as the in-country operational owner for shipment execution and documentation, while partnering closely with Global Trade Compliance (GTC) on customs broker coordination and with Product Safety & Compliance (PS&C) on regulatory requirements. This position enables product testing, development timelines, and regional growth by reducing shipment delays, improving documentation accuracy, and supporting faster innovation cycles.

What You’ll Do

Import/Export Operations & Execution

• Manage day-to-day coordination of inbound and outbound shipments (samples, test units, and commercial goods)
• Prepare, validate, and manage shipping documentation, including commercial invoices, packing lists, and supporting import/export documentation
• Partner with freight forwarders and Global Trade Compliance to ensure timely clearance and delivery
• Track shipment status and proactively resolve delays or documentation gaps

Customs Process Coordination

• Serve as the primary in-country point of contact for Global Trade Compliance and logistics partners
• Ensure all documentation required for customs clearance is complete, accurate, and submitted on time
• Coordinate duty/tax payments and respond to broker inquiries (translations, clarifications, document retrieval)

Regulatory & Certification Coordination

• Coordinate with Product Safety & Compliance on local product certification and other regulatory requirements, including gathering and providing documentation for certification applications
• Maintain visibility to certification status to ensure shipments are not delayed

Shipment Tracking & Visibility

• Maintain accurate tracking of all inbound/outbound shipments and samples
• Provide regular status updates to internal stakeholders (e.g., Legal, Product, Engineering, Operations)
• Proactively escalate risks to testing, development, and commercialization timelines
• Maintain shipment logs and dashboards for operational visibility

Cross-Functional Collaboration

• Partner with: Global Trade Compliance for classification, trade guidance, and compliance support
• Product Safety & Compliance for local regulatory and certification requirements
• Suppliers and internal teams to collect documentation and align shipment readiness
• Reduce dependency on external parties for import execution

Process Improvement & Risk Mitigation

• Identify and implement process improvements to reduce clearance delays and errors
• Standardize documentation and shipment workflows
• Build audit-ready records and ensure consistent execution
• Highlight risks related to compliance, delays, or cost inefficiencies

What You Bring

• Greater than 5 years relevant experience and Bachelor’s degree preferred or equivalent experience
• Demonstrated experience in logistics, import/export operations, or supply chain within the assigned region
• Strong understanding of customs clearance processes and documentation requirements in the assigned country
• Experience working with freight forwarders and customs brokers
• Familiarity with trade compliance concepts (HTS codes, duties, FTAs)
• Strong organizational and tracking skills with attention to detail
• Ability to manage multiple shipments and priorities in a fast-paced environment
• Fluency in English and the local language(s) of the assigned country

Preferred Qualifications

• Experience with regulated imports (e.g., local product safety, standards, or telecommunications certification requirements)
• Exposure to global trade compliance processes or collaboration with GTC teams
• Experience supporting product testing or development organizations
• Knowledge of ERP or shipment tracking systems

Benefits & Perks

Click here to learn about the benefits and perks we offer at YETI.

YETI is proud to be an Equal Opportunity Employer.

Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our employees. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD. Find out more about our commitment to DE&I.

All applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.

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