Tech Lead- MSD (Microsoft Dynamics)

You will Join our Dynamics CRM Development team as a pivotal contributor to the Lead the full development and support lifecycle. In this role, you will build & maintain innovative features for Dynamics CE Online, collaborating closely with Developers, Product Managers, Solution Architects and Senior Stakeholders to transform business needs into high-performing digital solutions. Primary Responsibilities & Key Duties: • Solution Design & Strategy: Lead Architecture and solution Design for Dynamics 365, Lead grooming sessions with business users to provide optimal solutions, accurate estimations, and detailed sub-tasks for every user story. • Development: Execute end-to-end MS Dynamics CE implementations, including high-level customizations, UI/form & plugins & workflows development, Power Automate development, Security configuration, reporting/dashboards configuration and technical/business documentation. • Module Expertise: Extensive hands-on development across Sales, Customer Service, Customer Voice, and Power Pages. • System Integration: Manage seamless integrations using Web API, REST/ODATA, and SOAP endpoints, while utilizing Visual Studio and source control for versioning. • Platform Maintenance: Proactively monitor, troubleshoot, and maintain the CRM platform to ensure zero-friction operations and rapid defect resolution. • Agile Collaboration: Work within a Scrum framework, conducting stakeholder demos and collaborating with the architecture team to ensure designs meet all technical and business requirements. • Leadership: Mentor Senior & Junior developers and ensure they know & follow the standards and best practices.

Requirements • Minimum of 8 years of extensive work experience using MS Dynamics CRM 365. • Strong and solid hands-on Experience as MS Dynamics developer involving MS Dynamics cloud offering configuration, development of Customizations and extending capabilities of the platform (like Workflows / Plugins). • Strong experience with MS Dynamics Cloud Offering Modules including Customer Service Hub and its new features (e.g., Unified SLA / KB Article), Dynamics 365 Marketing (Outbound / Realtime), Customer Voice, and Sales and Power Apps and power pages. • String experience with Power Automate Cloud Flows • Strong and solid hands-on Experience as a developer with C#, ASP.net, .Net core and Web APIs. • Experience with Azure Synapse Link and Data Flows development • Experience with banking industry is preferred. • Experience of working in a fast-paced agile team • Strong planning, prioritization, analytical and problem-solving skills. • Excellent written and verbal communication skills. • Bachelor's degree/University degree • 8+ years of experience with prior experience in banking domain. • Experience working in Agile methodology. • Experience in Confluence and Jira • Experience working with product/ technology delivery teams and support