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Five9
Bengaluru, India4 months ago
Grade
Senior
Experience
from 6 years
Work format
Hybrid
English level
B2, upper-intermediate
An email or a Telegram message to the recruiter
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
About the Role
We are seeking a highly experienced Sr DevOps Engineer – Compute Platforms with strong operational expertise in enterprise compute platforms to implement, and support Kubernetes on baremetal and hypervisor platforms in a private cloud environment. This role focuses on the deployment, automation, support, and continuous improvement of large-scale compute environments spanning bare metal infrastructure, virtualization, private cloud, and Kubernetes platforms using Infrastructure-as-Code and GitOps practices.
This is a deeply technical role requiring expert-level understanding of compute hardware management, Kubernetes, OpenStack, hypervisors and extensive working knowledge on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Minimum 6 years of experience as a DevOps Engineer, Site Reliability Engineer, or Infrastructure Operations Engineer with a strong focus on compute
Strong hands-on experience operating bare metal compute environments at scale
Experience with PXE boot, automated OS provisioning, and server imaging systems
Practical experience supporting Bare Metal as a Service (BMaaS) platforms leveraging Redfish APIs
Strong Linux administration skills, especially with Ubuntu
Experience building and supporting CI/CD pipelines for infrastructure and platform automation
Proficiency with Infrastructure as Code tools (e.g., Terraform, Ansible, or similar)
Operational experience with virtualization and private cloud platforms, including KVM on Ubuntu, OpenStack operations and troubleshooting, Harvester HCI
Experience deploying and operating production Kubernetes environments
Strong scripting skills in Python, Bash, or similar languages
Strong understanding on SRE functions like toil reduction, error budgets and meeting SLAs
Proven troubleshooting and root cause analysis skills in complex distributed systems
Excellent written and verbal communication skills
Bachelor’s degree in computer science or equivalent professional experience
Analytical Thinking & Problem Solving: Demonstrated ability to translate complex, cross-domain requirements into scalable and resilient cloud infrastructure and automation solutions
Collaboration & Teamwork: Strong interpersonal and communication skills with a proven track record of effective collaboration across multidisciplinary teams, including developers, operations, security, and product stakeholders
Mentorship & Leadership: Passionate about knowledge-sharing and mentorship, with experience guiding junior engineers and fostering a team culture of continuous learning, innovation, and technical excellence in cloud engineering and DevOps practices
This role is hybrid and requires 3 days a week in office.
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
About the Role
We are seeking a highly experienced Sr DevOps Engineer – Compute Platforms with strong operational expertise in enterprise compute platforms to implement, and support Kubernetes on baremetal and hypervisor platforms in a private cloud environment. This role focuses on the deployment, automation, support, and continuous improvement of large-scale compute environments spanning bare metal infrastructure, virtualization, private cloud, and Kubernetes platforms using Infrastructure-as-Code and GitOps practices.
This is a deeply technical role requiring expert-level understanding of compute hardware management, Kubernetes, OpenStack, hypervisors and extensive working knowledge on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications.
Key Responsibilities
Minimum Qualifications
Preferred Qualifications
What You’ll Get
Skills and Attributes:
This role is hybrid and requires 3 days a week in office.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at to request an accommodation. Requests will be handled confidentially and in accordance with applicable law.
View our privacy policy, including our privacy notice to California residents here:
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
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