Twelvedevs is an outsourcing IT company founded in 2012, which has been growing and developing for over 10 years, developing software solutions for clients from Europe and the USA. The Twelvedevs team consists of 80+ highly skilled specialists who love what they do.
Responsibilities
- Working with key company metrics and data, and their analysis.
- Creating and managing employee accounts (Google Workspace, Microsoft 365, Slack, etc.).
- Configuring and supporting corporate systems: Wiki.js, CRM, internal portals.
- Updating and technically supporting the corporate website.
- Managing information security policies and access.
- Monitoring and timely payment of service subscriptions (hosting, SaaS, domains, etc.).
- Leading and moderating internal English learning groups.
- Preparing corporate presentations and materials for internal and external communications.
- Interacting with contractors and IT service providers.
- Maintaining documentation on IT processes and regulations.
Requirements
- At least 2 years of experience in IT administration or technical support.
- Knowledge of information security principles and access management.
- Skills in working with Wiki.js, CMS (e.g., WordPress), Google Workspace, Slack.
- Writing user instructions.
- Writing technical specifications for automation.
- Ability to work with numbers, identify patterns, find causes of deviations.
- Attention to detail – ability to find errors, discrepancies, and anomalies in data.
- Technical documentation writing skills – working with user instructions, preparing technical specifications.
- Willingness to learn – ability to quickly master new tools and metric calculation algorithms.
- English level – not lower than Intermediate.
Will be a plus:
- Experience in implementing and supporting internal IT processes.
- Understanding of DevOps approaches and CI/CD tools.
Conditions
- Comfortable office in the center of Grodno.
- Flexible working hours and the possibility of remote work.
- Democratic management and an experienced mentor to whom you can always turn.
- Salary pegged to the US dollar.
Corporate bonuses:
- English courses at the company.
- Payment for training courses.
- Sports activities paid by the company.
- Corporate gifts and team building events.
- Meetups and access to our own library of courses for professional skill development.
