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Welbeck Health
Cambridge, United Kingdom12 days ago
Work Format
Onsite
English Level
B2 - Upper-Intermediate
An email or a Telegram message to the recruiter
Welbeck Cambridge is a state-of-the-art private day-case centre created to deliver exceptional healthcare in an environment designed around the needs of patients and clinicians alike. As part of the wider Welbeck Health Partners network, the centre provides diagnostics, outpatient services and day-case procedures across a range of specialties, combining clinical excellence with outstanding service.
At Welbeck, we believe healthcare should be seamless, reassuring and genuinely patient-centred. Every interaction matters, and we're committed to creating an experience that is efficient, professional and welcoming from the very first enquiry through to treatment and beyond.
As our services continue to grow, we're looking for passionate and talented people who share our ambition to raise standards and help redefine the private healthcare experience.
We're looking for a professional and customer-focused Concierge & Security Associate to join our team at Welbeck Cambridge.
As the first person many guests and visitors will meet when they arrive, you'll play a crucial role in creating an exceptional first impression. Combining concierge responsibilities with security expertise, you'll provide a warm welcome while helping to ensure the centre remains safe, secure and efficiently managed.
This is an ideal opportunity for someone who enjoys working with people, takes pride in delivering outstanding service and can confidently respond to security matters with professionalism and discretion.
You are professional, approachable and committed to delivering outstanding customer service. You enjoy interacting with people and understand how important first impressions are within a healthcare environment.
You'll be an excellent communicator who remains calm under pressure and can confidently manage a range of situations with professionalism and discretion. An SIA qualification is essential, together with the ability to respond appropriately to security-related matters while maintaining a welcoming and guest-focused approach.
Most importantly, you'll be someone who takes ownership, uses initiative and genuinely cares about creating a positive experience for every guest who visits Welbeck.
For a full copy of the Job Description click here.
If you're looking for a role where your expertise is valued, your contribution makes a real impact and every day brings the opportunity to improve the guest experience, we'd love to hear from you.
Please note that these positions are being recruited with an anticipated start date of late March 2027. Successful candidates will be expected to commence employment from this date.
For more information about Welbeck please click here
For this role, there will potentially be three stages;
Welbeck is committed to safeguarding and promoting the welfare of patients and expects all staff to share this commitment. All roles are subject to pre-employment checks in line with regulatory requirements, including an appropriate level of Disclosure and Barring Service (DBS) check.
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At Welbeck, we believe exceptional care starts with inclusive teams. We are committed to creating a workplace where difference is valued and excellence is expected; where people feel respected, and everyone is supported to do their very best. We welcome applications from all backgrounds and experiences and appoint on merit, recognising that diverse perspectives strengthen clinical quality, leadership, operational delivery and patient care.
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