Senior Product Manager

Title: Senior Product Manager Company: Infobip Location: 2 Locations / Hybrid

Location: Zagreb (Croatia) Location: Vodnjan (Croatia) Workplace: Hybrid

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

Note: By applying, you are joining our Product Management talent community so we can reach out to you when we have a matching position. Please note that feedback may be delayed, and we will contact candidates whose profiles match our open roles.

Why is this role important at Infobip?

Every great company’s success starts with having a great product. To write our next success story, it is essential to continue innovating and developing our global, in-house developed products.

As a Senior Product Manager, you will directly impact our company’s portfolio by leading the discovery, definition, building, launching, and scaling of a product. The Senior Product Manager is an independent, high-level expert role in Product Management.

What will you do at Infobip?

• Discover customer needs and market problems while keeping in mind overall business objectives.
• Define a clear product vision, strategy, and roadmap for dedicated products.
• Share the vision of the product with all stakeholders: customers, management, engineering, marketing, sales, and other teams.
• Be a subject matter expert and point of contact for stakeholders regarding the product.
• Build the product together with engineering and design teams.
• Achieve company readiness to launch new products and features by removing roadblocks.
• Scale the products for customers by using our internal IT infrastructure, such as private cloud, integrations with public clouds, and IaaS capabilities - including automated provisioning of network, compute, and storage resources.
• Serve as an independent, high-level expert in Product Management.

Persons in this role are confident in their knowledge and can mentor one or more Associates.

More about you:

• Engineering background or experience.
• Experience with the end-to-end software product life cycle, from discovery to delivery.
• Experience with market research and product testing.
• Good knowledge of Go-to-Market strategies.
• Experience in optimizing product management processes.
• Strong understanding and experience with agile methodologies, including Scrum, LeSS, Kanban, or others.
• Ability to influence decision-making at all levels within an organization.
• Fluent in English, both written and spoken.
• An excellent team player, capable of learning and sharing knowledge in a team environment.
• A willingness and ability to work independently and autonomously.

For collaboration purposes, we would prefer you to be located in any country where Infobip currently operates, within GMT ±3 hours.

You will be employed in the country of your residence and citizenship.

At Infobip, the Product Manager plays a pivotal role in shaping the future of global communications by leading product vision, strategy, and execution within one of critical domains, aligning cross-functional teams to deliver a seamless, scalable, and secure communication experiences.

Infobip offers a comprehensive suite of communication products and services designed to simplify global communication and enhance customer engagement, including a CPaaS that supports various channels like SMS, Voice, Email, WhatsApp, Viber, and RCS, alongside customer engagement SaaS solutions such as a cloud contact center (Conversations), AI-powered chatbot builder (Answers), omnichannel engagement (Moments), and customer data platform (People CDP). Infobip also delivers innovative Telco solutions that help mobile operators unlock new revenue streams and accelerate digital transformation through advanced messaging, security, and monetization services. Find more details about our products and services on the Products page.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.