About The Opportunity
Our Solution Engineers (f/m/d) are close partners of our sales team and own key components of the sales process, including infrastructural/architectural discovery, collaborative solution design, and technical validation. Solution Engineers may travel up to 50% of the time and will have the opportunity to work with teams worldwide, from visionary brands to innovative digital agencies.
What To Expect?
- Work directly with our Account Executives to support DACH customers
- Support our sales team in helping prospects understand what’s possible with Contentful and how it compares to older legacy technologies
- Understand prospects' project requirements, help prospects validate these requirements against our platform, identify and mitigate technical and business risks
- Create product demonstrations and assist with technical evaluations to demonstrate how our platform solves identified business problems and integrates into a prospect’s technology stack
- Communicate prospect and customer needs and product feedback to product management, marketing, and sales.
- Collaborate with Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful
What You Need To Be Successful
- Fluency in English and German are required
- The desire to work in a fast-paced environment, across multiple opportunities and teams
- 3-5 years experience as a Sales/Solution Engineer/Architect or Solution Consultant for a cloud-based, growth-oriented PaaS or SaaS company; or 5-10 years experience as a developer working on digital experience delivery utilising marketing technology platforms focused on CMS, Commerce, Personalisation, etc.
- Strong presentation skills that demonstrate the ability to clearly and sympathetically convey business and technical knowledge to our varying personas that are both marketing-focused and technical-focused.
- Proven experience with current web technologies (JavaScript frameworks, static site generators, REST APIs, CDNs, CI/CD, etc.)
- A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders with varying degrees of engagement and influence.
- A natural curiosity for how technology drives change and how that transfers into business value.
Nice To Have
- Experience working with a Content Management Platform or similar technology (MarTech).
- Prior experience with solution selling methodologies and/or value-based selling techniques.
- Understanding the core concepts of MACH products and Composable architectures and how they relate to Contentful’s product and market position.
