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HighLevel
India4 months ago
Grade
Staff
Experience
from 8 years
Work format
Remote
English level
B2, upper-intermediate
An email or a Telegram message to the recruiter
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact.
We’re proud to be a part of that. Learn more about us on our YouTube Channel or Blog Posts.
As the Staff Product Manager for Agency Monetization & Wallet, you will own the strategy and execution of HighLevel’s Reselling, Rebilling, and Wallet experiences for agencies and subaccounts.
You will be responsible for how agencies recover platform costs, apply markups, resell HighLevel products, manage funds, and understand the movement of money across their accounts and customers.
This role sits at the intersection of monetization, billing, payments infrastructure, and agency operations. You will work closely with Engineering, Design, Finance, Revenue Operations, Tax, and product teams across HighLevel to build a reliable and scalable system that enables agencies to monetize HighLevel products while maintaining financial accuracy, transparency, and control.
Your work will shape how agencies and subaccounts transact across HighLevel—from wallet funding and usage deductions to rebilling, markups, taxes, credits, and profitability visibility.
You will own the end-to-end experience across:
Reselling Platform
Rebilling Platform
Agency Wallet
Subaccount Wallet
Wallet Funding & Auto Recharge
Transaction History & Financial Transparency
Credits, Refunds & Adjustments
Markups & Margin Management
Agency Tax Experience
Wallet APIs & Platform Services
Monetization Frameworks consumed by product teams
Own the product vision, strategy, and roadmap for HighLevel's Reselling, Rebilling, and Wallet products
Lead the end-to-end product lifecycle, from customer discovery and strategy through execution, launch, and continuous improvement
Build products that simplify how agencies monetize HighLevel, manage billing workflows, and operate their businesses
Partner closely with Engineering, Design, Finance, Revenue Operations, Customer Success, and other Product teams to deliver scalable, customer-centric solutions
Drive product decisions by leveraging customer research, market insights, experimentation, and data
Balance customer needs, business objectives, technical complexity, and platform scalability to deliver high-impact outcomes
Define success metrics, monitor product performance, and continuously improve customer experience through data-driven iteration
Influence product direction across multiple teams and align stakeholders around a shared product vision
Mentor Product Managers and contribute to strengthening product strategy, execution, and product management best practices across the organization
At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritise the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company.
Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact.
We’re proud to be a part of that. Learn more about us on our YouTube Channel or Blog Posts.
As the Staff Product Manager for Agency Monetization & Wallet, you will own the strategy and execution of HighLevel’s Reselling, Rebilling, and Wallet experiences for agencies and subaccounts.
You will be responsible for how agencies recover platform costs, apply markups, resell HighLevel products, manage funds, and understand the movement of money across their accounts and customers.
This role sits at the intersection of monetization, billing, payments infrastructure, and agency operations. You will work closely with Engineering, Design, Finance, Revenue Operations, Tax, and product teams across HighLevel to build a reliable and scalable system that enables agencies to monetize HighLevel products while maintaining financial accuracy, transparency, and control.
Your work will shape how agencies and subaccounts transact across HighLevel—from wallet funding and usage deductions to rebilling, markups, taxes, credits, and profitability visibility.
You will own the end-to-end experience across:
At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritise the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company.
Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
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