• Build a comprehensive understanding of how customers move through our digital ecosystem—from initial visit to purchase and beyond
• Analyze and mitigate customer churn effectively while also driving strategies for customer acquisition and optimize trial-to-conversion processes
• Make data driven strategy recommendations in these areas such as customer acquisition, customer activation and retention as well as media mix modeling, marketing attribution and experimentation
• Deep dive into advanced analyses, providing robust models tied to business objectives and outcomes, and being able to derive meaningful conclusions from it
• Ideate and implement unexplored analyses that can identify areas of opportunity that support business goals and evolve business strategy
• Partner with business stakeholders and data engineering to define key metrics and build scalable, user-friendly dashboards that translate complex data into meaningful insights, drive adoption, and support strategic decision-making
• Be able to work independently, identify dependencies to unblock projects, and craft courses of action to complete projects
• Manage multiple complex projects in parallel tracks

What YOU Bring to the Team:

• 5+ years of experience in Data Analytics, Business Intelligence, Product Analytics, Revenue Analytics, Customer Analytics, Data Science, or related analytical field.
• Advanced database and data transformation skills with preferred experience in Snowflake and dbt.
• Strong understanding of data modeling concepts, data governance, and data quality best practices.
• Strong expertise in data visualization, and dashboard development (Looker, Tableau, Power BI, etc.) with a proven ability to translate complex datasets into intuitive, actionable reporting for technical and non-technical audiences.
• Experience in analyzing key customer pathways, surfacing friction points to identify where experimentation can improve flow and conversion
• Proficiency in BigQuery, Google Analytics, advantages and limitations of GA4 event tracking and its effect on analytics

US:

• We have millions of users and decades of innovation under our belts.
• We offer a fully remote workspace. There is no pressure to work in an office whatsoever.
• Hours are flexible, too! You’ve worked hard to build your life, and we don’t want you to give it up for work.
• Our team is growing fast, and there’s a ton of energy and a lot of really smart, motivated, fun people ready to welcome you in.

About Parallels

Parallels is a top VDI/EUC product helping businesses since 1999. Whether it’s desktop or cloud, on-prem or hybrid, Parallels has a solution to help your company optimize the speed and security of your work environment at an affordable price.

It is our policy and practice to offer equal employment opportunities to all qualified applicants and employees without regard to race, color, age, religion, national origin, sex, political affiliation, sexual orientation, marital status, disability, veteran status, genetics, or any other protected characteristic.

Parallels is committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation that are required. Appropriate accommodation will be provided upon request as required by Federal and Provincial regulations and Company Policy. Any information received relating to accommodation will be treated as confidential.

As part of our evaluation process, we utilize an AI tool to assess candidates.