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SSysEleven
Berlin, Germany10 months ago
Work format
Remote, Onsite
English level
B2, upper-intermediate
An email or a Telegram message to the recruiter
In our technology-focused environment, you act as a strategic link and trusted advisor to ensure the long-term success of our clients in complex cloud projects. We foster direct, equal knowledge sharing and practice a "hands-on" approach where hierarchies don't matter – ultimately, the best solution always wins.
You are responsible for the comprehensive support of projects from onboarding to successful implementation. In doing so, you coordinate continuous development, manage escalations, among other things, and are responsible for transparent and complete documentation. Through your proactive consulting and methodical project management, you advance the strategic development goals of our clients, creating sustainable technology partnerships.
As an organizational hub between our project teams and clients, you receive full support and ample creative freedom. You benefit from short decision-making paths and a structure in which you can use your organizational strengths to independently and successfully lead cloud projects and shape customer relationships long-term.
In our technology-focused environment, you act as a strategic link and trusted advisor to ensure the long-term success of our clients in complex cloud projects. You are responsible for the comprehensive support of projects from onboarding to successful implementation. In doing so, you coordinate continuous development, manage escalations, among other things, and are responsible for transparent and complete documentation. Through your proactive consulting and methodical project management, you advance the strategic development goals of our clients, creating sustainable technology partnerships.
Comprehensive support and strategic management of cloud projects to achieve defined customer development goals
Proactive customer consulting on solution architectures, alternative scenarios, and potential for technical optimization in daily operations
Centralized coordination and orchestration of changes and escalations in close cooperation with internal experts
Analysis of project and customer data to develop concrete recommendations for action and strategic decisions
Management of commercial contracts, e.g., invoice review, as well as negotiations for sustainable customer retention
Continuous monitoring of agreed project goals (SLAs)
Deep technical understanding of modern cloud infrastructures, technical processes, and IT processes (experience in security-critical environments of public clients, as well as knowledge of relevant BSI standards, is an advantage)
Strong consulting competence combined with confident demeanor in managing complex IT projects and escalations
Practical experience in methodical project management and process organization (e.g., ITIL, PRINCE2, PMP, or IPMA)
High communication and organizational skills with a clear focus on structure, quality, and interdisciplinary teamwork
Very good command of German (C1) and advanced knowledge of English (B2)
We foster direct, equal knowledge sharing and practice a "hands-on" approach where hierarchies don't matter – ultimately, the best solution always wins. As an organizational hub between our project teams and clients, you receive full support and ample creative freedom. You benefit from short decision-making paths and a structure in which you can use your organizational strengths to independently and successfully lead cloud projects and shape customer relationships long-term.
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