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AI Senior Support Engineer
Hours: Aligned to Chicago time (CT) · Engagement: 80 hrs/month, full-stack + data stack remit
Altoros is staffing a Senior Support Engineer for a client engagement supporting an analytics platform. This is a full-stack and data-stack role: the engineer owns the platform shell, the ingestion and semantic layer, and a bounded amount of embedded analytics component upkeep. The role is commercial-model first: month one is an observe and define phase (baseline setting, onboarding), with the engagement shifting toward outcome-based delivery from month two (issue resolution time, defect reduction against baseline, availability targets).
AI-augmented delivery is central to this role and one of its most important elements. Working AI-first with Claude Code is how a single engineer credibly covers this full remit. Altoros builds its delivery on Anthropic's professional courses and certification, and the engineer uses Claude Code across the full range of work — maintenance, bug-fixing, and data work, not just new development — operating inside the client's own Claude Code / AI-tooling accounts.
Platform Shell
Data & Semantic Stack
Embedded Analytics (light, bounded)
Delivery & Documentation
Part-time
Employment
Remote
Work Format
Senior
Grade
B2 - Upper-Intermediate
English Level
System Engineering
Specialization
IT & Tech
Industry
Outsourcing
Company Type
By country
System Engineering
Specialization
IT & Tech
Industry
Outsourcing
Company Type