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PPugpig
New York, United States16 days ago
75,000 – 115,000 USD
per year
Grade
Middle
Experience
from 2 years
Work format
Hybrid
English level
B2, upper-intermediate
An email or a Telegram message to the recruiter
Pugpig works with some of the world's leading media brands to launch apps built on our established digital publishing platform.
We're growing our US team and looking for two Digital Project Managers to join us in New York: someone with a couple of years' experience delivering digital projects, along with a more established PM who can independently lead complex customer implementations.
These are hands-on, customer-facing roles. You'll be the day-to-day delivery partner for our customers, understanding their goals and challenges, translating them into practical plans and bringing together the right people at Pugpig, including developers, designers, product specialists and Customer Success. You'll move between strategic customer conversations and detailed technical delivery discussions, managing expectations and ensuring projects are delivered to a high standard, on time and on budget.
Both roles offer genuine ownership and influence, with the opportunity to help shape how we deliver projects as our US business grows.
We are the best mobile publishing platform on the market and we work with the world's best media companies.
We work in close partnership with our customers to conceive, evolve, customise and operate our platforms, so they can focus on their core business.
Our platforms power hundreds of apps for the biggest media brands in the world, including Condé Nast, CBS, Boston Globe, The Independent, Hearst, Newsweek and many more.
We work with news media, consumer magazines, B2B publishers and membership organisations.
Our teams in London and New York offer deep expertise and support to customers around the world.
Here are some of the things you’ll experience if you come and join us:
We take the initiative and seek to solve problems with creativity.
We think critically about what will deliver our goals and improve tomorrow; Our future selves will thank us.
We think big picture and look beyond our immediate field of vision.
We communicate with kindness, openness and respect; We approach interactions with a positive and supportive attitude.
We have fun and prioritise quality of life, even when we’re up against it.
Own the end-to-end delivery of digital projects, from discovery and scoping through to launch and handover.
Build trusted relationships with customers, understand their goals, priorities and pain points, and translate these into clear delivery plans.
Keep customers informed and confident, managing expectations when priorities, timelines or scope change.
Identify potential issues early, explain options and work with customers and internal teams to find practical solutions.
Identify and bring together the right people across Pugpig, including developers, designers, product specialists and Customer Success, to answer questions, solve problems and make decisions.
Translate customer needs into clear internal actions, facilitate effective communication between customer and technical teams, and ensure ownership is understood.
Create clarity when information is incomplete, priorities compete or decisions are needed.
Define and maintain project plans, timelines, milestones, budgets and delivery documentation.
Run structured kick-offs, status meetings, workshops and retrospectives, ensuring clear decisions, owners and next steps.
Manage risks, issues, assumptions and dependencies, and protect project scope by documenting changes and their impact on time, cost and quality.
Track progress honestly, maintain project tools, forecast delivery costs, monitor project burn and identify the cost of delay when trade-offs are required.
Support project resourcing, timesheeting, invoicing and budget tracking.
Identify opportunities to improve our delivery processes and customer experience, challenging existing ways of working constructively and suggesting practical solutions.
Use AI and other tools to improve planning, documentation, communication and operational efficiency.
Contribute to the wider Professional Services team and help us scale our approach as the business grows.
You're a customer-focused project or delivery professional who enjoys understanding what customers are trying to achieve and making things happen. You bring structure without unnecessary bureaucracy, communicate clearly and take ownership, even when priorities change or information is incomplete.
We're recruiting at two levels. For the Digital Project Manager position, we're looking for someone with around two years' relevant experience who can manage customer-facing digital projects with guidance and support as they develop.
For the Experienced Digital Project Manager position, we're looking for someone who can independently lead complex digital implementations, navigate challenging customer relationships, anticipate delivery and commercial risks, and make sound decisions with minimal supervision.
You'll probably have worked in one or more of the following environments:
You don't need publishing experience, but you should be genuinely interested in digital products, technology and how customers use them.
Experience in any of the following areas would be useful, but none is essential:
Pugpig works with some of the world's leading media brands to launch apps built on our established digital publishing platform.
We're growing our US team and looking for two Digital Project Managers to join us in New York: someone with a couple of years' experience delivering digital projects, along with a more established PM who can independently lead complex customer implementations.
These are hands-on, customer-facing roles. You'll be the day-to-day delivery partner for our customers, understanding their goals and challenges, translating them into practical plans and bringing together the right people at Pugpig, including developers, designers, product specialists and Customer Success. You'll move between strategic customer conversations and detailed technical delivery discussions, managing expectations and ensuring projects are delivered to a high standard, on time and on budget.
Both roles offer genuine ownership and influence, with the opportunity to help shape how we deliver projects as our US business grows.
Own the end-to-end delivery of digital projects, from discovery and scoping through to launch and handover.
Build trusted relationships with customers, understand their goals, priorities and pain points, and translate these into clear delivery plans.
Keep customers informed and confident, managing expectations when priorities, timelines or scope change.
Identify potential issues early, explain options and work with customers and internal teams to find practical solutions.
Identify and bring together the right people across Pugpig, including developers, designers, product specialists and Customer Success, to answer questions, solve problems and make decisions.
Translate customer needs into clear internal actions, facilitate effective communication between customer and technical teams, and ensure ownership is understood.
Create clarity when information is incomplete, priorities compete or decisions are needed.
Define and maintain project plans, timelines, milestones, budgets and delivery documentation.
Run structured kick-offs, status meetings, workshops and retrospectives, ensuring clear decisions, owners and next steps.
Manage risks, issues, assumptions and dependencies, and protect project scope by documenting changes and their impact on time, cost and quality.
Track progress honestly, maintain project tools, forecast delivery costs, monitor project burn and identify the cost of delay when trade-offs are required.
Support project resourcing, timesheeting, invoicing and budget tracking.
Identify opportunities to improve our delivery processes and customer experience, challenging existing ways of working constructively and suggesting practical solutions.
Use AI and other tools to improve planning, documentation, communication and operational efficiency.
Contribute to the wider Professional Services team and help us scale our approach as the business grows.
You're a customer-focused project or delivery professional who enjoys understanding what customers are trying to achieve and making things happen. You bring structure without unnecessary bureaucracy, communicate clearly and take ownership, even when priorities change or information is incomplete.
We're recruiting at two levels. For the Digital Project Manager position, we're looking for someone with around two years' relevant experience who can manage customer-facing digital projects with guidance and support as they develop.
For the Experienced Digital Project Manager position, we're looking for someone who can independently lead complex digital implementations, navigate challenging customer relationships, anticipate delivery and commercial risks, and make sound decisions with minimal supervision.
You'll probably have worked in one or more of the following environments:
You don't need publishing experience, but you should be genuinely interested in digital products, technology and how customers use them.
Experience in any of the following areas would be useful, but none is essential:
We are the best mobile publishing platform on the market and we work with the world's best media companies.
We work in close partnership with our customers to conceive, evolve, customise and operate our platforms, so they can focus on their core business.
Our platforms power hundreds of apps for the biggest media brands in the world, including Condé Nast, CBS, Boston Globe, The Independent, Hearst, Newsweek and many more.
We work with news media, consumer magazines, B2B publishers and membership organisations.
Our teams in London and New York offer deep expertise and support to customers around the world.
Here are some of the things you’ll experience if you come and join us:
We take the initiative and seek to solve problems with creativity.
We think critically about what will deliver our goals and improve tomorrow; Our future selves will thank us.
We think big picture and look beyond our immediate field of vision.
We communicate with kindness, openness and respect; We approach interactions with a positive and supportive attitude.
We have fun and prioritise quality of life, even when we’re up against it.
If this sounds like the kind of role where you could make a real difference, we would love to hear from you.
Pugpig is committed to promoting an inclusive culture. We believe diversity leads to a happier, more productive working environment, and we welcome suitably qualified applicants from all backgrounds. Please let us know if you have any additional requirements so we can support you through the recruitment process.
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