Pre-Sales Engineer — Fire & Life Safety

Ajax Systems is an international technology company, the largest developer and manufacturer of Ajax security systems with smart home capabilities in Europe. It is a complete ecosystem of 135 devices, mobile and desktop applications, and server infrastructure.

Every year, we demonstrate exponential growth in both team size and the number of users worldwide. Currently, the company has over 3,300 employees. Ajax sensors protect 2.5 million users in over 187 countries. Our company is actively developing. Therefore, we are always looking for proactive people. We are consistently increasing our capacity and, consequently, our team.

Pre-Sales is a team responsible for technical support of existing, new, and future B2B clients. It explains all the technical nuances of sensors, protocols, and hubs. With the release of new products, the team conducts training seminars for partners worldwide.

Key Responsibilities:

• Sales support.
• Technical support for company partners.
• Conducting technical seminars, webinars, trainings, as well as presentations and demonstrations for partners and company employees.
• Development and implementation of solutions aimed at achieving business goals defined by the customer.
• Creation of a complete set of project documentation: drawings, diagrams, plans, specifications.
• Support of projects at the stages of implementation, installation, and commissioning of systems.
• Participation in new product launches.
• Market research and competitor analysis.
• Participation in industry conferences and events.

Requirements:

• Technical background.
• Experience with security systems, video surveillance, access control.
• Oral and written communication skills.
• Experience in conducting presentations, webinars, trainings.
• Ability to quickly learn new technical information.
• Ability to work with objections, explaining technical solutions in an understandable language.
• Ability to quickly analyze client needs and propose optimal solutions.
• Ability to react quickly to changes in processes or client requirements.
• Ability to work in a multitasking environment and effectively prioritize.

Specific Experience:

• Experience with fire alarm and automation systems (design, installation, maintenance).
• Understanding of Ukrainian regulatory requirements in the field of fire safety.
• Practical experience with project documentation for fire protection systems and integrated security systems.
• Ability to develop technical specifications, schematic diagrams, equipment layout plans, and Bills of Materials.
• Expertise in electronics (understanding of electronic components and circuits).
• Expertise in radio technologies.

We Offer:

• Work in a comfortable office in UNIT.City (Kyiv). The office is equipped with a generator and a bomb shelter.
• Official employment with stable payment and all Diia City resident guarantees.
• Flexible schedule without fixed working hours.
• Compensation for training.
• English classes.
• Medical insurance.
• Ajax security system kit (participation in the beta-test project — receiving and testing new gadgets before their release).

Join us to make Made in Ukraine synonymous with reliability!