Senior Project Manager, eDiscovery Services

Job Description

At Norton Rose Fulbright, people thrive because of a shared commitment to quality, unity and integrity. The highly regarded law firm consistently receives recognition from Great Place to Work and Top Workplaces, two companies that specialize in assessing organizational culture. Teams collaborate across regions, value new ideas and deliver meaningful client solutions, supported by a culture that embraces ambition, development and shared success. With more than 3,000 lawyers and 3,000 business services professionals working together across 50 offices worldwide, this global law firm provides a full range of legal services to leading corporations and financial institutions operating in key markets and sectors.

As an early adopter of advanced eDiscovery technology and methodologies, the Firm's Global eDiscovery Services Department provides strategic services to our disputes lawyers and clients. Working alongside other talented professionals, you'll be surrounded by an open and collaborative culture that embraces recognition and professional development.

The Sr. Project Manager, eDiscovery Services serves as a trusted advisor to legal teams and clients, independently leading complex eDiscovery matters and developing defensible strategies that leverage technology across the discovery lifecycle. The role manages scope, cost, risk, quality and delivery, requiring sophisticated knowledge of eDiscovery technology, corporate information systems, emerging data sources and the ability to translate technical issues into practical recommendations.

Responsibilities include, but are not limited to:

• Lead complex eDiscovery matters across identification, preservation, collection, processing, analysis, review, privilege and production, serving as the primary contact for legal teams, clients and stakeholders.
• Advise lawyers, clients and corporate IT teams on defensible strategies for traditional and emerging data sources, including Microsoft 365, Teams, Slack, mobile device data, cloud repositories and structured data.
• Develop strategies for data reduction, search, analytics and AI review, including search term calibration, conceptual analytics, continuous active learning/TAR, statistical sampling and validation.
• Manage review workflows for responsiveness, privilege, confidentiality, quality control, productivity and reporting.
• Develop budgets, forecasts, work plans and resource requirements; monitor scope, costs, vendor spend and delivery risks.
• Oversee vendors providing forensic collection, processing, hosting and managed review services.
• Prepare matter metrics and reporting on data volumes, review progress, quality, costs and timelines.
• Maintain defensible documentation of key decisions, methodologies, assumptions, validations and quality control activities.
• Escalate and resolve complex issues involving projects, technology, vendors and client service.
• Mentor Project Managers and Project Analysts through coaching, delegation, review of work product and guidance on active matters.
• Contribute to standards, playbooks, technology evaluation, process improvement and professional development initiatives.
• Monitor eDiscovery case law, industry standards and emerging technologies and apply relevant developments to matter strategy and team practices.
• Other duties

Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This position is remote and can therefore be located in any city where we have a US office. Flexibility to visit the office for training or meetings is required.

Qualifications:

• Bachelor's degree required.
• Minimum of seven years of progressively responsible eDiscovery, litigation support, legal technology or related consulting experience, including independent management of complex matters.
• Experience managing budgets, forecasts, resources, delivery risks and outside providers.
• Extensive experience with analytics and technology assisted review (TAR) workflows, including continuous active learning, conceptual analytics and validation; experience with AI or generative AI review tools preferred.
• Advanced proficiency with Relativity/RelativityOne or comparable enterprise eDiscovery platforms required; Relativity Certified Administrator (RCA) certification preferred but not required.
• Strong knowledge of corporate IT systems and client IT collaboration for identification, preservation and collection strategies.
• Strong written and verbal communication skills, including the ability to explain technical issues clearly to legal teams, clients and stakeholders.
• Ability to manage multiple complex projects independently and consistently deliver quality results.
• Ability to train, mentor, delegate to and review the work of Project Analysts and Project Managers while remaining engaged in matter delivery.
• Ability to work effectively under rigorous deadlines and exercise sound judgment in sensitive situations or under pressure.
• Excellent analytical and problem-solving skills.
• Flexibility to support urgent matters and global stakeholders, including early mornings, evenings and occasional weekends.

Benefits

Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical insurance plans, dental insurance, vision insurance, life insurance, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible. Full-time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys. Employees may also access commuter benefits where applicable and student loan assistance refinancing options.

In addition to the Firm’s health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid maternity leave and paid paternity leave (parental leave) benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn or adopted child(ren). Employees may also access child care support through a back-up care program. Employees are also entitled to 11 Firm holidays.