United Kingdom · On-site · Senior
London, United Kingdom
About the team
The Consumer Bank squad sits at the heart of one of SumUp's most exciting growth bets — scaling SumUp Pay, our consumer fintech product, to millions of active users across Europe. The team owns end-to-end UX and product design across the full user lifecycle, from onboarding and activation through to engagement features like Spaces, Open Banking insights, and budget tracking. This is a high-craft, high-autonomy environment where design isn't just execution — it's central to defining the problems worth solving, and your work will directly shape adoption, retention, and the future of SumUp's consumer offering.
What you'll do
- Own end-to-end product design within the Consumer Bank squad, from discovery through to delivery, across the SumUp Pay mobile experience
- Lead discovery by identifying user problems, framing opportunities, and shaping hypotheses alongside Product and Engineering
- Design intuitive, high-quality mobile experiences in Figma that drive key metrics including activation, engagement, and retention
- Validate solutions through prototyping, user research, and usability testing, using both qualitative and quantitative data to iterate
- Contribute to the design system and help maintain consistency and quality across the product as SumUp scales its consumer offering
You'll be great for this role if…
- Proven experience as a Senior Product Designer working on mobile-first consumer products, with a portfolio demonstrating end-to-end UX design and measurable impact
- Strong discovery skills, including problem framing, hypothesis definition, user research, and insight synthesis
- Excellent UX, interaction, and information design skills, with a high bar for quality and usability
- Comfort working autonomously within cross-functional teams alongside Product Managers and Engineers, with solid understanding of technical constraints
- Ability to leverage AI design tools (e.g. for ideation, prototyping, and research synthesis) to accelerate workflows and elevate the quality of outcomes
- Proficiency in Figma and experience contributing to or evolving design systems
Why you should join SumUp
- 🌎 Opportunity to work with a truly global, multicultural team from our central London Bridge location. This involves an office-first setup
- 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
- 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
- 🏖️ Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves
- 🏥 Health matters: private health insurance, including optical and dental
- 🚗 Life made easier: salary-sacrifice commuter benefits via Gogeta
- 💼 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%)
- 🛡️ Peace of mind: life insurance from MetLife for 2× your salary
- 🌴 Break4me: 1-month sabbatical after 3 years of service
- 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
