Senior DevOps/DevSecOps Engineer (remote from GMT-7 to GMT+4 timezones)

Team: Engineering Location: Belgrade Employment type: Full-Time Remote

About Collectly

Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.

Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.

There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers. We’re a hybrid team, with roots in Santa Monica and teammates distributed across the U.S. and Europe.

The Opportunity

Join our dynamic team and play a pivotal role in shaping the future of our infrastructure and software delivery processes. As a DevOps Engineer, you will be instrumental in building and maintaining reliable, scalable, and secure systems through automation and collaboration. You'll be a key contributor to our continuous improvement efforts, driving efficiency and innovation in how we develop and deploy software.

Key Responsibilities

Infrastructure Management:

• Design, develop, and maintain robust infrastructure solutions using IaC principles and tools like Terraform and Ansible.
• Automate the provisioning, deployment, and scaling of infrastructure components across various environments.
• Proactively identify opportunities to improve infrastructure performance, scalability, and cost-effectiveness, implementing optimized solutions.

CI/CD Pipeline Automation:

• Design, implement, and maintain CI/CD pipelines that enable rapid, reliable, and repeatable software releases.
• Collaborate closely with development teams to understand their workflows and optimize build, test, and deployment processes.
• Implement automated testing strategies to ensure the high quality and stability of software releases.

Security and Compliance:

• Integrate security practices and controls throughout the software development lifecycle (Shift-Left security).
• Automate vulnerability scanning, code analysis, and other security measures within our CI/CD pipelines.
• Maintain and enhance security controls and validate compliance, ensuring the security and integrity of our systems.

Monitoring and Incident Management:

• Implement comprehensive monitoring and alerting systems to proactively detect and respond to performance and security issues.
• Act as a key responder to incidents, troubleshoot system failures, and perform thorough root cause analysis to prevent future occurrences.
• Continuously improve system observability, reliability, and resilience through effective monitoring and incident response strategies.

Collaboration:

• Actively participate in cross-functional team efforts, fostering collaboration and knowledge sharing with development and operations teams.
• Create and maintain clear, concise documentation for processes, configurations, and best practices, ensuring smooth onboarding and knowledge transfer.

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Proven experience in DevOps, infrastructure automation, or related roles.
• Proficiency in infrastructure as code tools such as Terraform and Ansible.
• Experience in designing and managing CI/CD pipelines using tools like Jenkins, GitLab CI, or GitHub Actions.
• Strong understanding of cloud computing platforms such as AWS, Azure, or GCP.
• Solid knowledge of security principles and best practices.
• Experience with monitoring and logging systems like Prometheus, Grafana, or ELK stack.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.
• Fluency in English.

Preferred Qualifications:

• Relevant certifications such as AWS Certified DevOps Engineer, Certified Kubernetes Administrator (CKA), or Certified Information Systems Security Professional (CISSP).
• Experience with infrastructure security tools and practices, including intrusion detection and prevention systems, identity and access management, and secure network architecture.
• Familiarity with compliance frameworks and regulations such as SOC2, GDPR, HIPAA, or PCI DSS.