Chief Product Officer at MIUZ diamonds (Moscow Jewelry Factory)
MIUZ diamonds (Moscow Jewelry Factory) is looking for a Chief Product Officer.
Responsibilities:
- Formulate and implement the company's product strategy in line with business goals.
- Manage the company's digital product portfolio: online stores, mobile application for customers, mobile application for sellers, internal digital services, and new product initiatives.
- Lead a team of Product Owners and Product Managers (6 product areas), develop product culture and management system;
- Define product development priorities, form and defend the roadmap;
- Build Discovery and Delivery processes, implement best product practices;
- Manage key product metrics: conversion, Retention, LTV, NPS, DAU/MAU, Customer Lifetime Value, speed of change deployment;
- Develop customer experience at all stages of the CJM, increasing the efficiency of digital channels;
- Conduct research in collaboration with analytics, form hypotheses and make data-driven decisions;
- Organize product experiments and A/B testing.
- Work in close collaboration with IT, Marketing, CRM, Commercial departments, Retail, Logistics, and company management;
- Build a product organization: develop the team, establish processes, a system for goal setting and performance evaluation.
Requirements:
- At least 5 years of experience as Head of Product / Director of Product / Chief Product Officer;
- Experience managing a team of Product Managers or Product Owners of 5 or more people;
- Experience developing multiple digital products simultaneously;
- Practical experience in formulating and implementing product strategy;
- Deep understanding of product analytics, CJM, Discovery, Unit Economics, and modern approaches to product management;
- Experience with web and mobile products;
- Confident command of product analytics tools and data-driven decision-making;
- Experience interacting with cross-functional teams and managing a large number of stakeholders;
- Developed leadership qualities, strategic thinking, and the ability to make decisions in conditions of high uncertainty.
Will be an advantage:
- Experience in large e-commerce, marketplace, retail, or omnichannel companies;
- Experience in managing digital business transformation;
- Understanding of the specifics of fashion, luxury, beauty, or premium retail.
The company offers:
- Work in the largest company — a leader in the jewelry industry;
- Formal employment according to the Labor Code of the Russian Federation from day 1, official salary (stable income);
- Social package (payment of sick leave, vacation), voluntary medical insurance, partial payment for fitness;
- Corporate discounts on the company's products;
- Participation in the development of one of the largest E-commerce projects in the country;
- Opportunity to influence product and business results.