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Nametag
United States2 months ago
120,000 – 160,000 USD
per year
Grade
Middle
Experience
2-5 years
Work format
Remote
English level
B2, upper-intermediate
An email or a Telegram message to the recruiter
Team: Customer Success / Engineering Mindset: Do you like writing code to solve customer problems? Read on.
Nametag is a category leader in identity verification, security, and account protection. We are building a world-class, remote-first team where engineers thrive in both technical depth and customer engagement. We value intellectual curiosity, collaboration, and a strong sense of responsibility in protecting enterprise security.
We’re hiring a Technical Customer Engineer to serve as the technical escalation point for customer-reported issues. This is an engineering-adjacent role focused on diagnosing complex integration problems, scripting and prototyping solutions, and collaborating directly with our core engineering team to drive fixes into production.
This role is ideal for someone who enjoys debugging, writing lightweight code, and working closely with customers to unblock them quickly. This goes beyond ticket processing - it’s hands-on technical problem solving with real ownership.
You’ll join a fast-moving team where customer impact is immediate and visible. You’ll collaborate directly with engineering leadership, shape how we scale technical support, and build a reputation as a go-to problem solver.
If you’re the person others call when things break - let’s talk.
You need to be comfortable in our primary languages (Go, Typescript), as well as some experience in a few of the other common platforms our customers use (Python, Ruby, that kind of thing).
Work Authorization (Required): Applicants must be legally authorized to work in the United States for any employer without current or future need for visa sponsorship. This is a firm requirement. The technical qualifications below are guidelines.
Team: Customer Success / Engineering Mindset: Do you like writing code to solve customer problems? Read on.
Nametag is a category leader in identity verification, security, and account protection. We are building a world-class, remote-first team where engineers thrive in both technical depth and customer engagement. We value intellectual curiosity, collaboration, and a strong sense of responsibility in protecting enterprise security.
We’re hiring a Technical Customer Engineer to serve as the technical escalation point for customer-reported issues. This is an engineering-adjacent role focused on diagnosing complex integration problems, scripting and prototyping solutions, and collaborating directly with our core engineering team to drive fixes into production.
This role is ideal for someone who enjoys debugging, writing lightweight code, and working closely with customers to unblock them quickly. This goes beyond ticket processing - it’s hands-on technical problem solving with real ownership.
You need to be comfortable in our primary languages (Go, Typescript), as well as some experience in a few of the other common platforms our customers use (Python, Ruby, that kind of thing).
Work Authorization (Required): Applicants must be legally authorized to work in the United States for any employer without current or future need for visa sponsorship. This is a firm requirement. The technical qualifications below are guidelines.
You’ll join a fast-moving team where customer impact is immediate and visible. You’ll collaborate directly with engineering leadership, shape how we scale technical support, and build a reputation as a go-to problem solver.
If you’re the person others call when things break - let’s talk.
We compare skills, grade, work format and salary
Most often 97,500 to 144,000
