Product Data Scientist — AI Evaluation & Quality
In this highly cross-functional role, you will be the gatekeeper of AI safety, performance, and deterministic behavior across non-deterministic multi-agent systems. You will not be filling out generic manual testing spreadsheets or operating in a vacuum.
What You Will Be Doing
- Architect Automated Evaluation Frameworks: Design, implement, and maintain scalable evaluation pipelines (Evals) for LLMs and agent graphs using modern tooling like LangSmith, DeepEval, Ragas, or Opik.
- Curate Ground-Truth Benchmarks: Collaborate with domain experts to build, version, and sanitize robust gold-standard datasets, synthetic evaluation profiles, and edge-case testing matrices reflecting real-world business scenarios.
- Own Non-Deterministic Quality Tracking: Define, monitor, and enforce quality KPIs across multi-agent workflows—specifically focusing on tool-calling accuracy, intent-recognition safety, structured output formatting, and context-retrieval (RAG) precision.
- Mitigate and Quantify Systemic Risk: Lead rigorous failure and hallucination analyses on production outputs. Implement structured LLM-as-Judge patterns, validation metrics, and guardrail heuristics while actively ensuring the judge profiles remain free of baseline evaluation bias.
- Enforce CI/CD Evaluation Gates: Partner directly with MLOps and Backend Engineering teams to integrate automated testing gates into our deployment pipelines, proactively preventing regressions or behavioral drifts from reaching production runtime environments.
- Drive Optimization for Latency & Cost: Regularly analyze the efficiency of prompt templates, few-shot structures, and model selections (e.g., GPT, Claude, LLaMA) to ensure a highly calibrated balance between execution throughput, sub-second latency, and platform compute costs.
Who You Are