Staff Product Designer, Incentives

We are looking for a skilled Staff Product Designer to lead and execute all user experience and design-related initiatives within our Incentives group. You’ll be responsible for our brand-new Bolt Plus programme, take the challenge of scaling it further, and obsess about new ways to engage customers with Bolt’s services across business verticals and all our markets.

About us:

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About the role:

As Staff Product Designer, you co-lead the vision, strategy, and execution for Bolt's customer subscription and loyalty programmes, including scaling our new product - Bolt Plus. You take end-to-end ownership, from discovery to global launch. Define and deliver on short- and long-term roadmaps aligned with our company goals and stakeholders within our Rides, Rentals and Delivery verticals. You contribute to the growth strategy across all Bolt verticals and influence the ways of working within the global design function.

Your ability to build strong stakeholder partnerships, challenge existing solutions and drive the improvement of customer experience across the group will be essential to your success in this role.

Location: This role is open to candidates based in Berlin. However, relocation support is provided only for candidates relocating to Tallinn, Estonia.

Main tasks and responsibilities:

• Advocating for the user, conducting usability tests, and ensuring design decisions are based on user research and feedback.
• Collaborating with User Researchers, Product Managers, Engineers, and other stakeholders to comprehend project requirements and limitations.
• Developing interactive prototypes to illustrate design concepts and test usability.
• Managing design projects, ensuring they adhere to timelines while effectively balancing multiple tasks.
• Contributing to or developing design guidelines and patterns to maintain consistency across products.
• Creating intuitive and visually appealing user interfaces that enhance user engagement and satisfaction.

About you:

• You have experience as a Staff Product Designer, preferably in a fast-paced technology or internet-based company, and a proven track record of shipping digital products that serve millions of users.
• You have experience designing for growth, incentives, or subscription-based products, with a strong understanding of how to balance user needs and business impact.
• You have an excellent portfolio showcasing a range of design work for mobile and web platforms, including user interface and user experience design.
• You're highly proficient in design tools and software, including Figma, Jira, Confluence, and various usability testing tools.
• You stay up-to-date with the latest design trends and emerging technologies and apply this knowledge to your work.
• You can communicate fluently in English and your exceptional collaboration skills enable you to effectively work with cross-functional teams and influence stakeholders and the ways of how we work and execute at Bolt.

Why you’ll love it here

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

Some perks may differ depending on your location and role.

At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome

Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.