Community Engagement Officer

Help us make a difference as Community Engagement Officer.

A quick look at the role

As a Community Engagement Officer, you’ll play a key role in encouraging residents, schools and local communities to embrace recycling and make more sustainable choices. Through community engagement, education and targeted initiatives, you’ll help increase participation, reduce contamination and make a positive environmental difference across the region.

Your core responsibilities

• Organise and attend promotional roadshows, community events and local meetings to raise awareness of recycling initiatives.
• Visit households in underperforming areas to encourage participation, address concerns and reduce recycling contamination.
• Develop and deliver engaging recycling education programmes for local schools and colleges.
• Build relationships with community groups and support local recycling initiatives and community champions.
• Monitor recycling performance and contribute to monthly management reports, identifying opportunities for improvement.
• Support applications for environmental and recycling grant funding.
• Help create press releases and promotional materials to increase awareness of recycling services and initiatives.
• Work collaboratively across regional contracts, supporting wider recycling campaigns and additional community engagement activities.

Essential requirements

• Full UK driving licence, with the flexibility to travel across the region as required.
• Experience delivering presentations or engaging with schools, community groups or members of the public.
• Excellent communication and interpersonal skills, with the ability to influence, persuade and engage a diverse range of people.
• A passion for environmental issues and a genuine interest in changing attitudes towards waste and recycling.
• Desirable: Experience within the waste management or service industry, with an understanding of recycling and waste management practices.
• Desirable: Experience working towards service delivery KPIs, supporting continuous improvement or producing and analysing performance reports.

And here’s why you’ll love it at Biffa:

• You’ll be joining a growing company that is already an industry leader and has a clear purpose.
• We have a collaborative and inclusive culture
• Ongoing career development, training and coaching – because if you don’t grow, we don’t grow
• Generous pension scheme
• Retail and leisure discounts
• Holiday and travel discounts
• Plus much more...

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

We also believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It’s why you’ll find us championing diversity and equality at every turn.