[Japan] Specialist, Digital & IT Business Partner

This position involves interaction with Japanese and global business units for planning, development, implementation, and support of digital solutions and information systems aimed at improving operational efficiency, operational effectiveness, and organizational productivity. The primary area of responsibility is Research and Development (R&D), however, depending on business priorities and organizational needs, support for other areas such as healthcare, customer engagement, human resources management, legal, and financial matters may be possible. As a trusted digital and IT business partner, you will collaborate closely with business units, digital and IT organizations, as well as external partners to understand business needs, advance system-related initiatives, provide IT solutions, and achieve sustainable business results. Key Responsibilities and Accountabilities Business Partnership Building trusting relationships with stakeholders in global R&D and related units to understand operational challenges, needs, and priorities. Proposing and supporting the implementation and use of IT and digital solutions to achieve business goals and create business value. Acting as an intermediary between business units and the IT department to align priorities, expectations, and solution strategies. Project Management Leading the planning, execution, and progress management of IT projects and initiatives within the area of responsibility. Proactively identifying and managing project issues and risks, as well as driving appropriate actions to ensure smooth project execution. Driving projects to success in collaboration with internal and external stakeholders. Solution and System Management Ensuring the stable operation and continuous improvement of systems and applications within the area of responsibility. Communication and Collaboration with Stakeholders Appropriately informing stakeholders about project status, risks, issues, and system changes. Collaborating with global and regional IT teams to support the IT strategy and execute various initiatives.

Education and Experience Bachelor's degree or equivalent work experience. More than 5 years of experience in IT or digital technologies. Knowledge and Expertise Basic and broad knowledge of business systems and IT operations. Knowledge in IT Service Management, Project Management, or IT Governance. Understanding of the following frameworks is desirable: (ITIL, PMBOK, COBIT, Agile, or other equivalent methodologies/frameworks) Business Skills Problem-solving, communication, and stakeholder management skills. Ability for independent thinking and proactive action in a changing environment. Language Skills Ability to communicate business in Japanese and English. Business-level English proficiency will be an advantage. Mindset Desire for continuous learning and a positive attitude towards mastering new technologies and business knowledge. Preferred Experience/Skills Experience in the pharmaceutical, biomedical, or other regulated industries. Knowledge of R&D business processes and supporting IT systems. Understanding of GxP regulations, Computer System Validation (CSV), and compliance requirements in a regulated environment. Experience working in cross-functional and multinational teams.

Career Growth at Santen A career at Santen is an opportunity for you to make a difference. Through the long-term vision of "Santen2030," Santen aims to become a social innovator that addresses the social and economic needs of people with visual impairments. To achieve this, we leverage the diverse talents of our employees worldwide, offering flexible work arrangements and an inclusive work environment. As a result, we discover new solutions and contribute to a better understanding of patients and innovation in treatment. The Santen Group is an equal opportunity employer. We strive to build diverse teams and create a safe and inclusive physical and virtual work environment for every team member. All employment is based on business needs, job requirements, and individual skills, regardless of race, color, ethnicity, religion, sexual orientation, gender, gender identity/expression, age, disability, health status, marital status, veteran status, or any other characteristics protected by law.

Santen is a pharmaceutical company with a 130-year history, specializing in ophthalmology. As a global company originating from Japan, we have a presence in over 60 countries and offer various innovative treatments and digital solutions for eye health, addressing global vision-related challenges.