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Zzvoove
Preith, Germany4 months ago
Grade
Senior
An email or a Telegram message to the recruiter
We are a small, fast-growing software company with a powerful ERP solution for service providers in the municipal services sector. Our clients benefit from the dynamic development of our solution and continuous innovation. We have short decision-making paths, a flat hierarchy, and close cooperation with our clients. Our office is located in a modern office building with bright rooms in Eichstätt. To strengthen our consulting and customer support team, we are looking for a dedicated Senior IT Consultant (m/f/d) - Customer Support, to start immediately. Our constantly growing team currently consists of 12 employees.
You will work at the intersection of customer consulting and software development. You will be in close contact with our clients and be able to translate customer requests into technical specifications for our software development. You will advise our clients so that their business processes are best supported by the KleanApp software solution. You will reliably support our clients with your consulting expertise and professional knowledge. You will take responsibility for key clients and reliably and comprehensively support and advise them. You will independently organize the onboarding of our new clients and maintain regular contact with clients. You will conduct product presentations and moderate webinars and training sessions. You enjoy testing new software modules and extensions. You will meticulously and clearly document client requirements, phone calls, or completed tests.
You are communicative and enjoy working with clients. You are service-oriented and think constructively and solution-oriented. You enjoy fast decision-making processes and are able to set reasonable priorities. You possess very good IT knowledge and the ability to quickly learn new software functions. You have a good understanding of our clients' business processes. You have excellent German language skills, both spoken and written; knowledge of English is an advantage. Your work style is independent, structured, and results-oriented. You have many years of customer experience, preferably from previous work as an IT Consultant or IT Support employee. You enjoy working in a team.
An interesting task with development opportunities in a growing team. A motivated, friendly team and short decision-making paths. A modern, well-equipped working environment in bright, spacious rooms. Individual further training opportunities. A stable company with long-term prospects.
We are a small, fast-growing software company with a powerful ERP solution for service providers in the municipal services sector. Our clients benefit from the dynamic development of our solution and continuous innovation. We have short decision-making paths, a flat hierarchy, and close cooperation with our clients. Our office is located in a modern office building with bright rooms in Eichstätt. To strengthen our consulting and customer support team, we are looking for a dedicated Senior IT Consultant (m/f/d) - Customer Support, to start immediately. Our constantly growing team currently consists of 12 employees. You will work at the intersection of customer consulting and software development. You will be in close contact with our clients and be able to translate customer requests into technical specifications for our software development. You will advise our clients so that their business processes are best supported by the KleanApp software solution. You will reliably support our clients with your consulting expertise and professional knowledge. You will take responsibility for key clients and reliably and comprehensively support and advise them. You will independently organize the onboarding of our new clients and maintain regular contact with clients. You will conduct product presentations and moderate webinars and training sessions. You enjoy testing new software modules and extensions. You will meticulously and clearly document client requirements, phone calls, or completed tests. You are communicative and enjoy working with clients. You are service-oriented and think constructively and solution-oriented. You enjoy fast decision-making processes and are able to set reasonable priorities. You possess very good IT knowledge and the ability to quickly learn new software functions. You have a good understanding of our clients' business processes. You have excellent German language skills, both spoken and written; knowledge of English is an advantage. Your work style is independent, structured, and results-oriented. You have many years of customer experience, preferably from previous work as an IT Consultant or IT Support employee. You enjoy working in a team. An interesting task with development opportunities in a growing team. A motivated, friendly team and short decision-making paths. A modern, well-equipped working environment in bright, spacious rooms. Individual further training opportunities. A stable company with long-term prospects.
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