IT Operations & Service Owner (all humans)

Change the financial lives of millions: At Erste Digital, you will shape the digital future for better financial health. glaubandich We are part of Erste Group – the largest banking group in Central and Eastern Europe with over 2,500 branches and more than 45,000 employees. More than 2,000 of our IT experts and enthusiasts are the digital power of the bank. The Group Risk Solutions division is responsible for the risk management solutions of Erste Group. The AT Risk Solutions department, where this position will be located, is primarily responsible for the Austrian risk management solutions of Erste Bank and Sparkassen. Your Tasks You will work closely with business partners and users to analyze, define, implement, and support functional requirements. You will ensure good cooperation with development teams and infrastructure units. You will provide support in creating technical specifications and analyzing errors. You will be responsible for the smooth operation of the solution. You will keep documentation up-to-date to meet security and compliance requirements. You will communicate with users at an expert level. You will combine innovation and stability in your applications. Your Experience Completed technical education (HTL or equivalent) and at least 5 years of professional experience. Experience working with external service providers. A team player with a hands-on approach. A desire to delve into complex solutions. Self-organization and diligence. Confident in dealing with figures, data, and facts. Fluent in German and English. Our Offer An open, young team with close collaboration. Great learning potential through personal responsibility and innovation from the pre-project phase to operation. New Way of Working : With our flexible working time model, we want to make your life easier. Combine the best of both worlds: office and home office. Work-Life-Balance : Paternity leave, sabbatical, home office, sports courses – we support our colleagues in balancing work, family, and leisure. Excellent Food: Healthy nutrition and good food are important for our quality of life. With seven restaurants and cafeterias in the Erste Campus, there is something for every taste. Health Center: The Erste Campus has a fully equipped health center that offers all employees a high level of medical care during working hours. Company Benefits: Take advantage of special conditions on financial services and insurance, at supermarkets, retail chains, and much more. Referral Program: Become a talent scout for IT career opportunities. We reward every successful referral to Erste Digital with €3,000.00. A competitive and performance-related salary depending on your professional and personal qualifications is guaranteed – the minimum salary for this position according to the IT collective agreement at 38.5 hours per week is €55,356.-- gross per year. However, this is only a formality, and we look forward to discussing your specific wishes with you in person. How we work: Erste Group sees the diversity of its employees as the key to innovation and success. We are proud to offer every individual equal opportunities regardless of age, skin color, religious beliefs, gender, sexual orientation, or origin.