Instructional Video Designer

Restaurant365 is transforming how restaurants run their businesses. Today, we help more than 50,000 restaurant locations manage their finances, operations, and people. As AI changes what's possible, we’re reimagining how restaurant back offices operate—automating routine work, helping teams make better decisions, and giving restaurant leaders more time to focus on growing their businesses.

We're transforming how we work, too. AI is changing how we build products, solve problems, and deliver results for our customers. We're embracing new ways of working, moving faster, and creating opportunities for our people to make a greater impact.

At Restaurant365, our culture is built on ownership, collaboration, and continuous improvement. We believe in challenging ourselves, learning every day, and working together to achieve great results. We’re looking for people who are curious, take initiative, and want to grow while helping shape the future of an industry.

The Instructional Video Designer designs and creates engaging, high-quality instructional video content that supports client adoption and advances R365’s learning and certification strategy. This role combines creative visual storytelling with instructional expertise—developing original media assets that transform complex product concepts into compelling, easy-to-understand learning experiences.

Instructional Video Designers operate with creative autonomy to determine visual approach, pacing, and structure. They manage multiple concurrent projects, scoping timelines and deliverables, and ensuring consistent alignment with instructional objectives, brand standards, and project goals. This position requires both creative judgment and strong project management discipline to balance artistry with precision and delivery efficiency.

How you'll add value:

• Design and create custom instructional videos.
• Design and create custom content videos including animations and motion graphics.
• Develop, create, and package SCORM-compliant curriculum.
• Create and author scripts, narration, and on-screen text that simplify complex product concepts.
• Collaborate with instructional designers to develop storyboards that align instructional intent with video creation.
• Scope and manage multiple concurrent projects, determining level of effort (LOE), project timelines, and sequencing to meet delivery deadlines.
• Organize and manage project assets—intaking, cataloging, and maintaining footage and production libraries to ensure version control and efficient reuse.
• Maintain visibility into all assigned deliverables by updating project milestones, task progress, and PSA records for team alignment and reporting.
• Manage established AI-assisted workflows to streamline production and improve quality.
• Find opportunities to automate and improve how work gets done across your role with approved AI and other tools, choosing the right tool for each task, refining your prompts, and reviewing outputs for quality and time saved.
• Collaborate cross-functionally with editors, instructional designers, and project leads to ensure consistent, high-quality project deliverables.
• Other duties as assigned.

What you'll need to be successful in this role:

KEY SUCCESS INDICATORS

• Billable Deliverables: Consistently meet or exceed capacity targets.
• Task Completion: Complete all assigned deliverables accurately and on schedule.
• Video Output: Deliver custom video content within estimated level of effort (LOE) and defined quality standards.
• Utilization rate
• Successful implementation of instructional design parameters

QUALIFICATIONS

• 3-5+ years of experience in video editing, motion design, or instructional media creation.
• Proficiency with Adobe Creative Suite (Premiere, After Effects), Camtasia, and animation tools (Blender).
• Demonstrated ability to create original instructional scripts, media assets, and visual narratives that support defined learning objectives.
• Familiarity with LMS platforms and SCORM-compliant packaging.
• Strong project management and organizational skills, with experience managing multiple concurrent projects.
• Excellent collaboration and communication skills across multidisciplinary teams.
• Ability to leverage large language models (LLMs), custom GPTs, or AI workflows to enhance instructional and production efficiency.
• Curiosity and eagerness to use AI in your daily work, backed by hands-on experience, a good sense of what generative AI can and can't do, and the judgment to verify its outputs.

PREFERRED QUALIFICATIONS

• Experience within SaaS, restaurant, or technology education contexts.
• Background in instructional design or learning and development.
• Experience mentoring peers in storytelling, visual design, or production processes.

R365 Team Member Benefits & Compensation This position has a salary range of $78,800 - $118,200. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.

• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives

This role is hybrid, balancing flexibility with the value of in-person collaboration. To support connection, partnership, and team effectiveness, employees are expected to work onsite each Tuesday and Wednesday.