Senior Analyst, Finance Technology - Finance Data and Operations

Job Description

At Norton Rose Fulbright, people thrive because of a shared commitment to quality, unity and integrity. The highly regarded law firm consistently receives recognition from Great Place to Work and Top Workplaces, two companies that specialize in assessing organizational culture. Teams collaborate across regions, value new ideas and deliver meaningful client solutions, supported by a culture that embraces ambition, development and shared success. With more than 3,000 lawyers and 3,000 business services professionals working together across 50 offices worldwide, this global law firm provides a full range of legal services to leading corporations and financial institutions operating in key markets and sectors.

The Senior Analyst, Finance Technology – Finance Data and operations is responsible for the functional operation, administration, and continuous improvement of shared Finance platform and data capabilities. The role owns Client and Matter Management, Accounts Receivable and collections enablement, finance master data, organizational and people-data dependencies, data quality, reporting enablement, and shared application administration. The analyst partners with Finance, Accounts Receivable, Billing, New Business Intake, Risk, HR, Information Security, Data and Reporting, IT, and vendors to maintain trusted client and matter data and reliable receivables processes.

Responsibilities include but are not limited to:

• Serve as the primary IT functional analyst for Client and Matter Management, Accounts Receivable and collections enablement, finance master data and shared reference data.
• Support Accounts Receivable capabilities including client and matter account structures, receivable balances, cash-application dependencies, adjustments, collections data, statements, aging, and related operational reporting.
• Support client and matter structures, statuses, attributes, hierarchies, addresses, billing and collection contacts, organizational reference data, and other governed data used by Sierra and connected systems.
• Analyze how client setup, matter setup, billing arrangements, payer details, credit and collection attributes, and account changes affect Accounts Receivable and downstream reporting.
• Partner with Accounts Receivable, Collections, Billing, New Business Intake, and Finance stakeholders to resolve data and process issues affecting receivables, cash application, aging, statements, and collection activity.
• Coordinate functional administration and data-quality activities across Sierra, MDS, Workday interfaces, Intapp, Fabric, Entra ID, and other approved enterprise platforms.
• Investigate cross-system data discrepancies, failed synchronizations, duplicate or incomplete records, access dependencies, and reporting-data issues; coordinate correction and prevention with data owners and technical teams.
• Own assigned Client, Matter, Accounts Receivable, people, security, document, and reporting integrations from a functional perspective, including requirements, mapping validation, reconciliation, exception review, testing, and sign-off.
• Translate business needs into functional requirements, data rules, process designs, configuration specifications, user stories, and acceptance criteria.
• Lead or support system integration testing, regression testing, user acceptance testing, defect triage, production validation, release planning, cutover, deployment, and stabilization.
• Maintain functional specifications, configuration records, data definitions, mappings, support procedures, test evidence, release notes, and knowledge articles.
• Partner with Risk, HR, Security, Records, Finance, Data and Reporting, and Global IT to define ownership, controls, validation rules, and sustainable data-maintenance processes.
• Monitor recurring defects, data-quality trends, platform issues, and manual workarounds; recommend improvements that strengthen receivables operations, data integrity, and platform reliability.
• Coordinate vendor and managed-service-provider escalations and validate vendor-delivered fixes.
• Provide secondary support across the Finance technology portfolio as needed.

Capability Ownership

• Client and Matter Management
• Accounts Receivable and collections enablement
• Client and matter account structures
• Cash-application and receivables data dependencies
• Aging, statements, collections, and receivables reporting
• Finance master and reference data
• Organizational and people-data dependencies
• User access and security coordination
• Data quality, governance, and reconciliation
• Reporting-platform enablement and shared data services

Applications and Platforms

• Aderant Sierra Client, Matter, Accounts Receivable, and administration capabilities
• Master Data Services (MDS)
• Microsoft Fabric
• Microsoft Entra ID
• Workday interfaces
• Intapp Open
• Intapp Walls
• InterAction and related client/matter and reporting platforms

Functional Integration Ownership

• Intapp Open to Sierra
• Intapp Walls to Sierra
• Sierra to InterAction
• Sierra to Intranet / Client & Matter
• Sierra to MDS and MDS to Sierra
• Workday to Sierra
• Sierra to Entra ID
• Sierra to iManage Cloud
• Sierra to Inprotech
• Sierra to Foundation
• Sierra to BigHand
• Sierra / iTimekeep to Paladin
• Accounts Receivable, collections, and client/matter feeds to approved reporting platforms

Required Qualifications

• Bachelor's degree in Information Systems, Finance, Accounting, Business, Computer Science, or a related field, or equivalent practical experience.
• Five or more years of functional analysis, business-systems analysis, product analysis, application support, master-data, or financial-platform experience.
• Experience supporting an ERP, financial management system, Client and Matter platform, or comparable enterprise application; Aderant Sierra experience is strongly preferred.
• Functional understanding of Accounts Receivable, collections, cash application, aging, statements, adjustments, client accounts, and matter-level financial data.
• Experience with Client and Matter Management, master data, data governance, reference data or reporting enablement.
• Experience gathering requirements, defining data rules, documenting processes, writing test scenarios, managing defects, and supporting releases.
• Working knowledge of enterprise integrations, mappings, scheduled jobs, interface monitoring, reconciliation, and exception handling; hands-on development is not required.
• Strong analytical and problem-solving skills, including the ability to assess cross-system and data impacts.
• Excellent stakeholder management, documentation, planning, and communication skills.
• Flexibility to support critical processing and deployments outside regular business hours when required.

Preferred Qualifications

• Experience supporting Aderant Sierra in a professional-services or legal-services environment.
• Experience with Intapp Open, MDS, Microsoft Fabric, Workday interfaces, Entra ID, InterAction, or comparable enterprise platforms.
• Knowledge of legal-services Client and Matter lifecycles, billing relationships, payer structures, collections attributes, and receivables reporting.
• Experience with data conversion, client/matter migrations, master-data governance, financial reporting, or ERP/FMS transformation.
• Familiarity with access governance, data security, audit controls, service management, and change management.

Measures of Success

• Accurate and reliable Client, Matter, and Accounts Receivable data across Sierra and connected systems.
• Timely resolution of receivables, collections, cash-application, client/matter, and data-quality issues.
• Reliable operation of assigned integrations and reporting feeds.
• Accurate requirements, configuration, data rules, testing, documentation, and deployments.
• Reduced duplicate data, recurring defects, manual correction, and reporting discrepancies.
• Strong stakeholder confidence across Accounts Receivable, Collections, Billing, Finance, New Business Intake, Risk, and IT.

Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical insurance plans, dental insurance, vision insurance, life insurance, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible. Full- time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys. Employees may also access commuter benefits where applicable and student loan assistance refinancing options.

In addition to the Firm’s health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid maternity leave and paid paternity leave (parental leave) benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn or adopted child(ren). Employees may also access child care support through a back-up care program. Employees are also entitled to 11 Firm holidays.