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FFocal Systems
United Kingdom2 months ago
20 GBP
per hour
Grade
Lead
Work format
Onsite
English level
B2, upper-intermediate
An email or a Telegram message to the recruiter
Focal Systems is the industry leader in retail AI solutions. Our mission is to automate and optimise brick-and-mortar retail using deep-learning computer vision. Focal has been deployed at scale with the top retailers in the world. We are looking for smart, creative, and passionate people who love to learn, enjoy thinking critically, share our values, and want to build a great and enduring company.
We have built the next-generation operating system for brick & mortar retail. This OS leverages shelf-mounted cameras that constantly measure the state of the retailers’ shelves and use that information to order quicker and smarter, planogram better, and schedule, direct, train, and manage their staff. We have proven this with major retailers around the world.
We are currently expanding our operations throughout the UK and seeking a dedicated Field Service Team Lead to oversee installations for our customers in your area. This role will primarily involve working overnight, managing installations where our product will be installed. As a crucial member of our team, you will assume accountability for the successful installation and deployment of our system, while leading, coordinating, and supporting a team of Field Service Technicians on site. Physical stamina, proficiency with power tools, strong leadership skills, and the ability to meet quality and speed Key Performance Indicators (KPIs) are essential for this role.
Licence/Certification: Full valid UK driving licence (required)
Driver's License and Transportation: Valid driver's license and reliable transportation to travel to sites is required
Proven Field Service Technician Experience: Previous experience in a field technician role, preferably in field service, installation, construction, or a related field, including some experience leading or supervising others
Leadership Skills: Demonstrated ability to lead, motivate, and coordinate a small team to deliver on shared goals under time pressure
Strong technical aptitude and troubleshooting skills, with the ability to diagnose and resolve hardware and software issues efficiently
Proficiency in using power tools and other installation equipment required for this type of role
Physical Stamina: Strong physical stamina to work on feet and perform physically demanding tasks for extended periods (up to 9 hours)
Detail-Oriented: Excellent attention to detail to ensure installation work meets quality standards and adheres to specifications
Time Management: Ability to work well under pressure, prioritise tasks across a team, meet tight deadlines, and ensure timely completion of assigned tasks
Communication Skills: Effective communication skills to liaise with supervisors, team members, and customers, providing updates on progress and addressing any issues encountered during installation visits
Driver's License and Transportation: Valid driver's license and reliable transportation to travel to sites as required
Ability to work nights and weekends
Type: Fixed-term contract (6 months), 30 hours per week Work Location: On the road and at customer sites. Pay: £20 per hour This will be a 6 Month contract position, working a minimum of 30 hrs per week with a possibility to extend beyond the initial contract.
We care deeply about the health, happiness, and wellbeing of all of our employees. We offer:
Type: Fixed-term contract (6 months), 30 hours per week Work Location: On the road and at customer sites. Pay: £20 per hour Licence/Certification: Full valid UK driving licence (required)
Focal Systems is the industry leader in retail AI solutions. Our mission is to automate and optimise brick-and-mortar retail using deep-learning computer vision. Focal has been deployed at scale with the top retailers in the world. We are looking for smart, creative, and passionate people who love to learn, enjoy thinking critically, share our values, and want to build a great and enduring company.
We have built the next-generation operating system for brick & mortar retail. This OS leverages shelf-mounted cameras that constantly measure the state of the retailers’ shelves and use that information to order quicker and smarter, planogram better, and schedule, direct, train, and manage their staff. We have proven this with major retailers around the world.
We are currently expanding our operations throughout the UK and seeking a dedicated Field Service Team Lead to oversee installations for our customers in your area. This role will primarily involve working overnight, managing installations where our product will be installed. As a crucial member of our team, you will assume accountability for the successful installation and deployment of our system, while leading, coordinating, and supporting a team of Field Service Technicians on site. Physical stamina, proficiency with power tools, strong leadership skills, and the ability to meet quality and speed Key Performance Indicators (KPIs) are essential for this role.
This will be a 6 Month contract position, working a minimum of 30 hrs per week with a possibility to extend beyond the initial contract.
We care deeply about the health, happiness, and wellbeing of all of our employees. We offer:
We compare skills, grade, work format and salary
Most often 38,900 to 63,700
