We are currently looking for a Senior Project Business Quality Manager (m/f/d) for our client.
Start date: immediately
Workload: Full-time
Duration: 12 months with possible prolongation
Location: remote from Europe, with a willingness to travel 50% of the time within Europe
Language: English must, German nice to have
Responsibilities:
- Taking end-to-end responsibility for quality performance throughout the entire project lifecycle: from product and system design through to installation, commissioning and after-sales
- Defining and implementing quality standards, governance and processes for all project phases in a project-focused environment
- Strategic partnership and close collaboration with technical departments, operations, partners and customers
- Responsibility for handling customer complaints, escalations and costs of poor quality (COPQ) to drive sustainable improvement
- Leading root cause analyses and continuous improvement processes across regional and cross-project structures
- Establishing and maintaining KPIs, dashboards and management-level reporting to make quality visible
- Positioning quality as a business enabler
Qualifications:
- Relevant experience in engineering or quality management within international, project-driven and industrial environments
- Comprehensive knowledge of certifications, risk management and quality standards such as ISO 9001 and CE
- In-depth knowledge of COPQ, customer complaints and field quality
- Experience with quality methodologies such as Six Sigma, FMEA and 8D
- Ability to manage complexity, engage stakeholders effectively and remain calm and structured in escalation situations
- Strong leadership skills based on influence rather than hierarchy
- Fluent English is a must, German is nice to have
- Willingness to travel
@mariia_ostapenko7
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Контакт: @mariia_ostapenko7
