Senior Project Business Quality Manager (m/f/d)

We are currently looking for a Senior Project Business Quality Manager (m/f/d) for our client.

Start date: immediately Workload: Full-time Duration: 12 months with possible prolongation Location: remote from Europe, with a willingness to travel 50% of the time within Europe Language: English must, German nice to have

Responsibilities:

• Taking end-to-end responsibility for quality performance throughout the entire project lifecycle: from product and system design through to installation, commissioning and after-sales
• Defining and implementing quality standards, governance and processes for all project phases in a project-focused environment
• Strategic partnership and close collaboration with technical departments, operations, partners and customers
• Responsibility for handling customer complaints, escalations and costs of poor quality (COPQ) to drive sustainable improvement
• Leading root cause analyses and continuous improvement processes across regional and cross-project structures
• Establishing and maintaining KPIs, dashboards and management-level reporting to make quality visible
• Positioning quality as a business enabler

Qualifications:

• Relevant experience in engineering or quality management within international, project-driven and industrial environments
• Comprehensive knowledge of certifications, risk management and quality standards such as ISO 9001 and CE
• In-depth knowledge of COPQ, customer complaints and field quality
• Experience with quality methodologies such as Six Sigma, FMEA and 8D
• Ability to manage complexity, engage stakeholders effectively and remain calm and structured in escalation situations
• Strong leadership skills based on influence rather than hierarchy
• Fluent English is a must, German is nice to have
• Willingness to travel