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UUserlane
London, United Kingdom · Poland · Munich2 months ago
Grade
Senior
Experience
from 5 years
English level
C1, advanced
An email or a Telegram message to the recruiter
Userlane is a software adoption platform that shows enterprises whether their software and AI investments are actually working. Our team works with some of the biggest names in regulated industries, helping them get real value from technology and giving their employees the right support inside software applications they use every day. Based in Munich, growing internationally.
Userlane combines Application Intelligence and Contextual Assistance for regulated industries. Application Intelligence shows where software creates cost and friction across the estate. Contextual Assistance helps people get work done in the moment, without training burden. We work with healthcare organizations across the US and Europe, helping clinical and operational teams work confidently in complex systems like EHRs and other core clinical and business applications.
Own Application Intelligence at Userlane. You'll shape what we build across App Discovery, HEART Analytics and Portfolio Overview to help enterprise CIOs and IT leaders see where software spending delivers value and where it creates waste. You'll work on opportunities such as:
5+ years of product management experience on data/analytics products within a modern product organisation
You've defined a metrics methodology, scoring system or measurement framework that others build on, and you can defend the trade-offs behind it. You're comfortable reasoning about why one calculation approach produces misleading results in a specific scenario and another doesn't.
You start with the business question, not the data. Your first instinct is "what decision are they trying to make?" rather than "what data do we have?"
You hold your ground. You'll work with technically strong colleagues and leaders with well-formed opinions. You can disagree with them credibly, engage with their reasoning, and change your position when the evidence says so, not when the seniority does.
You can hold a credible conversation with data engineers and data scientists about what the data can and cannot prove, and you understand the difference between interesting data and actionable insight
You've worked in enterprise B2B (not B2C product analytics). Healthcare experience is a strong plus
You figure out what works by talking to customers and watching them use the product
You're capable of explaining things to engineers, salespeople, support agents and CEOs alike
You're fluent in English (spoken and written)
Team & Culture: A high-performance culture with great leadership and a fun, engaged, motivated and diverse team with people from over 20 countries
Impact: You'll be part of an empowered cross-functional team given the freedom and autonomy to solve real customer problems
Product strategy influence: Work directly with our VP Product to shape our 2026-2030 strategy as we expand into new sectors
Market: Userlane is among the global leaders in the rapidly growing Digital Adoption industry
Growth: We take you and your development seriously. You can expect weekly 121s, a personalised skills assessment and development plan, on-the-job coaching and budget for events and training
Benefits: We offer flexible benefits related to savings and security, health and well-being, and lifestyle and leisure
Userlane is a software adoption platform that shows enterprises whether their software and AI investments are actually working. Our team works with some of the biggest names in regulated industries, helping them get real value from technology and giving their employees the right support inside software applications they use every day. Based in Munich, growing internationally.
Userlane combines Application Intelligence and Contextual Assistance for regulated industries. Application Intelligence shows where software creates cost and friction across the estate. Contextual Assistance helps people get work done in the moment, without training burden. We work with healthcare organizations across the US and Europe, helping clinical and operational teams work confidently in complex systems like EHRs and other core clinical and business applications.
Own Application Intelligence at Userlane. You'll shape what we build across App Discovery, HEART Analytics and Portfolio Overview to help enterprise CIOs and IT leaders see where software spending delivers value and where it creates waste. You'll work on opportunities such as:
5+ years of product management experience on data/analytics products within a modern product organisation
You've defined a metrics methodology, scoring system or measurement framework that others build on, and you can defend the trade-offs behind it. You're comfortable reasoning about why one calculation approach produces misleading results in a specific scenario and another doesn't.
You start with the business question, not the data. Your first instinct is "what decision are they trying to make?" rather than "what data do we have?"
You hold your ground. You'll work with technically strong colleagues and leaders with well-formed opinions. You can disagree with them credibly, engage with their reasoning, and change your position when the evidence says so, not when the seniority does.
You can hold a credible conversation with data engineers and data scientists about what the data can and cannot prove, and you understand the difference between interesting data and actionable insight
You've worked in enterprise B2B (not B2C product analytics). Healthcare experience is a strong plus
You figure out what works by talking to customers and watching them use the product
You're capable of explaining things to engineers, salespeople, support agents and CEOs alike
You're fluent in English (spoken and written)
Team & Culture: A high-performance culture with great leadership and a fun, engaged, motivated and diverse team with people from over 20 countries
Impact: You'll be part of an empowered cross-functional team given the freedom and autonomy to solve real customer problems
Product strategy influence: Work directly with our VP Product to shape our 2026-2030 strategy as we expand into new sectors
Market: Userlane is among the global leaders in the rapidly growing Digital Adoption industry
Growth: We take you and your development seriously. You can expect weekly 121s, a personalised skills assessment and development plan, on-the-job coaching and budget for events and training
Benefits: We offer flexible benefits related to savings and security, health and well-being, and lifestyle and leisure
We compare skills, grade, work format and salary
Most often 85,400 to 98,700
