VoIP Administrator (#Asterisk)

Administrator (Asterisk), remote $2500. Required skills:

• 3+ years of experience
• Deep practical experience working with pure Asterisk
• Experience building and supporting fintech VoIP systems
• Strong understanding of SIP, RTP, NAT, QoS
• Experience working with SIP trunks
• Setting up IVR, queues (Queues), skill-based routing, overflow, fallback
• Experience recording calls and working with CDR / CEL
• Linux (RHEL / Debian), working with servers in production
• Experience in recording and parsing dumps, ability to work with Wireshark, Sngrep, Homer
• Troubleshooting training, log parsing.
• Experience in configuring Iptables, Fail2Ban.
• Experience integrating Asterisk with CRM, billing, API
• Skills in working with SQL, ODBC drivers.
• Ability to write scripts in Bash, Python.
• Experience with AMI / ARI (integration with backend systems)
• Experience with PHP will be an advantage.

Responsibilities:

• Support and development of the fintech service telephone platform
• Ensuring stable operation of the telephony complex
• Setup and support of:
• IVR
• automatic dialing services
• operator queues
• call routing depending on business logic
• Asterisk integration with internal systems (CRM, backend, billing)
• Ensuring fault tolerance and minimal downtime
• Call quality monitoring, SLA, ASR, ACD
• Analysis and elimination of communication and delay problems
• System load optimization and scaling
• Updating and upgrading of existing VoIP infrastructure
• Documenting call-flow, routing schemes and integrations
• Cooperation with backend, support and security teams/📲 Contact for feedback: recruiter contact

Write or call, I will be happy to tell you the details 🚀