Compliance Manager (Lithuania/Remote)

ZEN.COM is a smart financial app designed for your everyday life – at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN.COM, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees.

Join our team and help us build a strong compliance culture in a dynamic fintech environment!

We are looking for an experienced and proactive Compliance Manager to join our team in Lithuania.

In this role, you will ensure compliance with regulatory requirements, identify and manage compliance risks, and support the continuous improvement of our internal processes. You'll work closely with business teams, regulatory authorities, and external partners to deliver practical, risk-based solutions.

Requirements:

• At least 5 years of experience in Compliance within the financial services sector.
• A bachelor's degree or higher in Law, Finance, Economics, or a related field.
• Strong knowledge of Lithuanian and EU laws and regulations, particularly those applicable to financial institutions.
• Practical experience in compliance risk assessment, monitoring, and remediation.
• A proactive, results-oriented mindset and the ability to find creative, practical solutions.
• Strong analytical, problem-solving, and organizational skills.
• Ability to work independently, take ownership, and collaborate effectively with different stakeholders.
• Excellent communication skills.
• Fluency in English and Lithuanian, both written and spoken.
• We would appreciate it if you could share your Gallup test or similar assessment results, if available. You can find a dedicated link in the application form on the next page.

Responsibilities:

• Identify, assess, and monitor compliance risks, providing practical guidance and recommendations to business teams.
• Detect compliance gaps and develop effective action plans to address them.
• Coordinate and monitor remediation activities, ensuring compliance issues are resolved in a timely manner.
• Support the implementation of corrective actions resulting from internal and external audits.
• Monitor Lithuanian and EU regulatory developments, assess their impact on the business, and coordinate necessary changes.
• Conduct compliance monitoring activities and follow up on identified findings.
• Communicate and cooperate with the Bank of Lithuania and other relevant regulatory authorities.
• Prepare responses to regulatory inquiries and coordinate the collection of required information.
• Investigate compliance-related incidents and handle complaints.
• Collaborate with internal teams to ensure regulatory reporting obligations and other compliance requirements are met.
• Develop, review, and update internal compliance policies, procedures, and guidelines.
• Cooperate with external consultants, legal advisors, and other stakeholders.
• Deliver compliance training and promote regulatory awareness across the organization.

What we offer:

• Real influence on shaping the ZEN.COM.
• Work in an environment where innovation and effectiveness truly matter.
• Competitive salary and flexible working conditions.
• Private medical healthcare.
• Internal and external training opportunities.

Salary starts at EUR 6,000 gross per month, depending on experience and qualifications.