Site Reliability Engineer (I)

About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide. Job Title: Site Reliability Engineer (I) Location: Belgrade, Serbia Shift: 14h - 22h Grade: P1 Job Summary NCR VOYX Corporation is seeking an enthusiastic and driven Site Reliability Engineer (I) to join our team. In this role, you will play a crucial part in ensuring the reliability, scalability, and performance of our critical systems and services. You will contribute to the automation of operational tasks, implement monitoring solutions, and participate in incident response, all while learning and growing within a supportive SRE environment. Job Responsibilities • Assist in the design, development, and implementation of robust monitoring, alerting, and logging solutions for production systems. • Participate in incident response, troubleshooting, and resolution of production issues, collaborating with development teams as needed. • Contribute to the automation of operational tasks and workflows to improve efficiency and reduce manual effort. • Help maintain and improve CI/CD pipelines to ensure rapid and reliable software deployments. • Assist in the analysis of system performance, identifying bottlenecks and proposing solutions for optimization. • Document operational procedures, runbooks, and system configurations. • Collaborate with engineering teams to promote a culture of reliability and operational excellence. • Learn and apply SRE best practices, tools, and technologies. • Participate in on-call rotations as required after appropriate training and ramp-up. Job Qualifications • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. • Familiarity with at least one programming or scripting language (e.g., Python, Go, Java, Bash). • Basic understanding of Linux/Unix operating systems. • Exposure to cloud platforms (e.g., AWS, Azure, GCP) is a plus. • Familiarity with monitoring tools (e.g., Prometheus, Grafana, ELK Stack) is beneficial. • Strong problem-solving and analytical skills. • Excellent communication and collaboration abilities. • Eagerness to learn and adapt to new technologies and challenges. • Ability to work effectively in a fast-paced, dynamic environment. • 0-2 years of experience in the role or a related field. This job description outlines the primary duties and responsibilities of the role and is not intended to be exhaustive. The employee may be required to undertake additional duties and projects that are consistent with their skills, capabilities, and the overall purpose of the position. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”