What We Do
We improve people's quality of life by helping them make the right financial decisions.
Our product is a high-load platform integrated with the IT systems of Russia's largest banks, investment, insurance, and microfinance companies.
Responsibilities
Strategy and Management
- Development and implementation of IT operations and infrastructure development strategy;
- Formation and management of the department's budget (CAPEX/OPEX), cost control for cloud services, equipment, and licenses;
- Capacity planning, modernization, and decommissioning of infrastructure.
Team and Processes
- Leadership of a team of 23 engineers: hiring, onboarding, development, motivation, performance evaluation;
- Building and optimizing operational processes: monitoring, incident and problem management, change management, CI/CD automation for infrastructure;
- Implementation and development of SRE practices and DevOps culture together with the development team;
- Establishing support processes (L0-L2) and customer service.
Technical Operations and Security
- Ensuring SLA/SLO for business-critical services;
- Backup, disaster recovery, system fault tolerance;
- Infrastructure information security (patching, configuration, policy compliance);
- Cloud and physical infrastructure management.
Interaction
- Close collaboration with heads of development, product, information security, and business units.
- Reporting to management on key metrics, incidents, and budget execution.
AI Platform (will be a plus)
- Operation and development of internal AI infrastructure: LiteLLM, LibreChat, MCP servers, n8n;
- Ensuring availability and security of AI platform components;
- Managing access to language models: request routing, cost control, quotas.
Requirements
- At least 10 years of experience in IT infrastructure operations, with at least 5 years in a leadership position;
- Deep technical knowledge: cloud platforms, Linux/Windows servers, networks, virtualization, containerization (Docker, Kubernetes);
- Experience in building operational processes from scratch or significantly developing them: incident management, monitoring (Prometheus, Grafana, Zabbix), CI/CD;
- Understanding of DevOps, SRE, and Infrastructure as Code principles (Terraform, Ansible);
- Budget management and planning skills;
- Experience in hiring, developing, and evaluating employees;
- Knowledge of Python/Bash for scripting and automation;
- Willingness to work in conditions of uncertainty and high load (during incidents);
- Bonus points for: practical experience with AI/LLM tools (creating AI agents, working with LLM gateways, automation through AI).
Conditions
- Accredited IT company with a modern stack and Agile approach.
- Comfortable office with a cozy kitchen, massage chair, and table tennis.
- Opportunity to work in a hybrid format: 4 office days and 1 remote day.
- Care for every employee, a friendly, supportive environment.
- Real growth prospects and participation in industry conferences.
- Semi-annual bonuses, VHI with dental coverage.
- Own football team, a large number of interest clubs.
- Compensation for training, sports, taxis, 5 additional vacation days per year.
