Community Manager

We have an exciting opportunity to join the Fellow Traveller marketing team in a newly created role of Community Manager.

As a boutique label with a very specific curatorial vision, we are not focused on reaching the masses but on championing video games as a storytelling medium, helping connect developers exploring this aspect of games with players who love narrative-driven experiences.

Two of our most important goals are to foster and delight this audience, and to earn a reputation of publishing high quality and remarkable story-rich games.

The Community Manager is a new role at Fellow Traveller dedicated to these two goals. It brings together some existing areas of responsibility that were previously managed by our PR agency and various members of the team, and also represents an overall increase in the investment in this area.

The role will take responsibility for managing and evolving our existing community engagement programs, with a particular focus on

1. our events (The Story Rich Showcase and LudoNarraCon), and
2. our website, blog, and email newsletter, which we are in the process of overhauling.

The role will also be responsible for our social media channels and Discord server but these will be relatively minor elements within the role initially.

Whilst taking the lead on brand-focused activity, this role will also support the game marketing team to utilise our owned channels within our game marketing campaigns.

Success in the role will look like…

• We have a growing community of highly engaged fans
• The processes around our community channels are well understood by the rest of the team and are typically smooth and painless
• We are innovating and constantly evolving and improving our brand marketing
• Our events run smoothly and exceed their objectives, everyone involved is delighted with the experience

How to Apply

Further information on the role is below.

If you’re excited about this role and think you’d be a great fit, we’d love to hear from you! Submit your application including your resume and a brief cover letter outlining your experience and interest in the role.

IMPORTANT - we are a no-AI company and you should not use AI tools for any part of your application.

Applications will be reviewed on a rolling basis and we encourage you to apply before 11:59pm Australian Eastern Daylight Time on Wednesday 18 November 2026. Applications received after this date will still be reviewed but will be at a time disadvantage in the later stages of the recruitment process.

If you have any questions please email recruiter contact.

The Admin

• FTE: Full-Time (37.5 hours per week)
• Duration: Ongoing/Contract
• Reports to: Managing Director
• Location: Remote but with a requirement to have 3-4 hours of overlap in working hours with Australian East Coast Time. PLEASE NOTE - we are unable to offer this role to candidates based in Europe due to lack of time zone overlap with the rest of our marketing team.

What sort of stuff does this person do all day?

Strategic planning

• Working with the Managing Director to shape the big picture objectives and strategy for community engagement
• Contributing to strategic and tactical planning for our game marketing campaigns by participating in brainstorms and workshops with our developers and marketing teams

Owner and champion of the Fellow Traveller website and blog

• Acting as Editor-in-Chief for the site, deciding what content we want on the site and what content to highlight
• Co-ordinating with the team and external suppliers to manage and deliver the pipeline of content for the website and blog
• Creating / editing content directly where required
• Promoting the website and driving traffic to it
• Acting as the team expert on the website including how to use the platform, process for uploading content and creating any associated how to guides for the team

Owner and champion of the Fellow Traveller email mailing list

• Managing the creation and distribution of newsletters to the email list
• Co-ordinating with the team to manage the calendar of dedicated ad hoc announcement emails as well as our regular newsletters
• Creating and executing plans to drive growth and retention in the mailing list
• Creating and managing automated onboarding and cleaning processes
• Guiding the marketing team on creating dedicated emails

Owner of our social media channels

• Managing our social channels including branding and responding to any DMs
• Managing the schedule of content and pipeline for posting content including automated posting from the blog and dedicated posts
• Managing reactive activity e.g. replies, reposts etc
• Creating and executing plans to drive growth and retention in our social channels
• Act as the team expert on our social channels including how to use the platforms / tools, and creating any associated how to guides for the team
• Guiding the marketing team on creating social content for our game campaigns

Owner of our Discord

• Managing our Fellow Traveller discord including the structure and channels
• Managing our community mods, including working with the rest of the team to ensure they are briefed on relevant information and announcements
• Creating and executing plans to drive growth, retention and engagement in the discord
• Guiding the marketing team on engaging with the Discord community

Reporting on community engagement to wider team

• Providing regular reports on community activity and associated data points
• Management of any post-mortems for community activity

Contribution to event strategy and planning

• Working with Managing Director and Scout to set objectives and strategic pillars for our existing events and big picture planning for what events-related activity we should pursue

Ownership of event project management

• Creating and maintaining project plans
• Assigning tasks and co-ordinating with other team members and suppliers
• Management of regular WIP and ad-hoc team meetings
• Reporting including post-mortems

Communication with participating developers and publishers

• Creating and managing application forms and associated databases
• Managing ongoing communication to successful and unsuccessful applicants
• Creating and managing information and asset packs / information portals for participants
• Acting as first point of contact for any questions from participants

Communication with partners and other stakeholders

• Taking lead on communication to key partners such as Valve or the Summer Game Fest team
• Pitching for broadcast placement where appropriate e.g. to IGN, Gamespot
• Sourcing and managing any sponsors (should we ever pursue this)
• Taking lead on communicating with other indie event organisers to gather and share information and co-ordinate activity

Management of the Steam presence for our events

• Design, creation and maintenance of Steam event pages
• Communication with Valve around event page approvals and featuring

Promotion

• Creating marketing and promotion plans for the events
• Managing / Executing promotional activity
• Briefing and managing visual assets including key art/poster art
• Briefing and managing the PR agency and other suppliers
• Creating and managing marketing budgets for the events

Contribution to curation and creative

• contributing to curation decisions (lead by Scout)
• contributing to creative decisions (lead by Scout)

Qualifications and Skills

• A passion for, and knowledge of, independent video games, particularly story-rich games of the kind Fellow Traveller publishes or showcases at our events
• Experience in relevant communications or marketing roles.
• Direct experience working in the specific community channels including website, email newsletters, social media and Discord
• Ability to understand and apply strategic thinking when developing and executing marketing plans.
• Excellent project management skills.
• Strong communication and collaboration skills, including working with developers, PR agencies, and internal teams.
• A creative mindset, with a track record of developing innovative marketing ideas.
• Comfortable working in a fast-moving, flexible environment with shifting priorities.

Benefits

• Competitive industry salary.
• Flexible remote work arrangements.
• Support for professional development and learning opportunities.
• A collaborative, innovative, and inclusive work environment.
• Opportunities to work on exciting projects with passionate colleagues.

Equal opportunity employer

We are committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds, regardless of gender, ethnicity, disability, sexual orientation, or neurodiversity. We believe diverse teams drive better outcomes and create a stronger workplace. If you need any assistance with completing your application, feel free to reach out!

How to Apply

Submit your application including your resume and a brief cover letter outlining your experience and interest in the role.

Applications will be reviewed on a rolling basis, so we encourage you to apply early.