-Act as the primary point of contact for clients via Telegram.
-Conduct regular client calls and manage follow-ups
-Track projects, updates and deliverables through CRM.
Requirements
-Good experience in B2B customer support, account management or client success
-Experience onboarding new prop firm clients
-Excellent written English and responsive communication skills.
Nice to have
-Experience handling premium/luxury clients is a big plus
-Fintech or trading background is a plus
Benefits
Location: Fully remote
Salary: 2500-3800 USD (DOE)
Working hours: UK timezone
Role: Senior Project Manager (Client Success)
Location: Fully remote
Salary: 2500-3800 USD (DOE)
Working hours: UK timezone
-Good experience in B2B customer support, account management or client success
-Experience handling premium/luxury clients is a big plus
-Experience onboarding new prop firm clients
-Act as the primary point of contact for clients via Telegram.
-Conduct regular client calls and manage follow-ups
-Track projects, updates and deliverables through CRM.
-Fintech or trading background is a plus
-Excellent written English and responsive communication skills.