Description

The team of the Tambov Branch invites an effective manager for the "Cashless Solutions" Department. Join us and be part of a successful and growing team!

Main Objectives

1. Organization of processes for the implementation and maintenance of payment products and technologies.
2. Coordination of projects for the development of online service infrastructure and electronic banking solutions.
3. Analysis of customer needs and development of proposals for improving the customer experience.
4. Interaction with bank departments and external partner organizations for effective product promotion.
5. Team leadership, staff motivation, and development of their competencies.

Responsibilities

• Achieving targets (Acquiring + Payments), project work aimed at increasing operating income, growing the market share of Merchant and Internet Acquiring in the region.
• Monitoring the market and competitive environment, preparing recommendations for improving business processes and increasing operational efficiency.
• Defining standards for customer service quality and monitoring compliance with industry regulatory requirements.
• Preparing reports and presentations for company management, participating in negotiations with clients and partners.
• Ensuring uninterrupted operation of the remote banking service system, user support, and technical assistance to employees.

Requirements

Education and Work Experience:

• Higher education in the field of economics
• Work experience in managerial positions in the banking sector (minimum 1-2 years).
• Knowledge of modern data analysis methods and business process automation tools.
• Excellent communication skills, ability to conduct negotiations and manage projects.

Professional Competencies:

• Ability to set goals and achieve results under conditions of uncertainty and high risk.
• Ability to quickly adapt to changes in the external environment and promptly respond to emerging problems.
• High level of responsibility and stress resistance.
• Skills in working with large volumes of information and making substantiated management decisions.

Conditions

· Individual conditions are discussed at the final stage

· Transparent bonus and incentive system, decent salary

· Regular corporate training

· Voluntary medical insurance, accident and critical illness insurance

· Financial assistance and social support, corporate pension program

· Preferential lending terms

· Sports life and corporate events.