OWNERSHIP & ACCOUNTABILITY

• Take full accountability for end-to-end design within assigned problem areas, consistently improving experiences by identifying and resolving friction points.
• Contributes to and evolves design systems and patterns, particularly for data-rich and AI-enhanced experiences.
• Leverage deep research, data and customer knowledge to inform all design decisions, ensuring solutions meet real user needs and business objectives.

INFLUENCE & BUSINESS ACUMEN

• Communicates design decisions clearly and persuasively, using storytelling, rationale, and data to bring stakeholders along.
• Influences product decisions by bringing a strong point of view and advocating for user-centered, high-impact solutions.
• Demonstrates strong product thinking by balancing user needs with business goals and understanding how design impacts key metrics.
• Creates clear narratives and documentation that help the product group understand problems, decisions, and progress.

WHAT YOU'LL BRING

• 5+ years of experience as a product designer in a technology-driven organization with a strong track record of delivering impactful end-to-end product experiences.
• Bachelor’s or Master’s degree in Design or a related field.
• A compelling portfolio demonstrating excellence in product design, including work on complex systems, user flows, and data-informed experiences that balance user needs with business objectives.
• Experience designing for complex, ambiguous problem spaces—ideally with exposure to AI-powered features, conversational interfaces, or data-rich products.
• Deep understanding of AI interface design principles, conversational design patterns, prompt engineering, and human-AI interaction frameworks that can scale across diverse use cases and contexts.
• Outstanding communication and stakeholder management skills, with the ability to collaborate cross-functionally, influence product direction, and advocate for design decisions across product, engineering, and data teams.
• Advanced proficiency in Figma, along with hands-on experience using AI tools (e.g., Claude, GPT, or similar) and code-based workflows to prototype and test ideas outside of traditional design tools.
• Comfortable creating functional or semi-functional prototypes to simulate AI-driven experiences, including generative responses, conversational flows, and agent-like behaviors.
• Demonstrated ability to leverage AI tools to improve design workflows—such as accelerating research, synthesizing insights, exploring concepts, and increasing iteration speed.
• Nice to have: Knowledge of front-end development fundamentals and limitations to create feasible design solutions.
• Relevant experience with mobile design for conversational and automated experiences.

WHAT WE OFFER

• We care deeply about your growth, well-being, and comfort:
• Hybrid onboarding to start work remotely and relocation support for you and your family.
• Comprehensive health insurance for both you and your family.
• Professional development budget for conference tickets, online courses, and other relevant resources to help you grow.
• Flexible benefits package to tailor perks that matters most for you.
• Hybrid work and generous leave options to prioritize your work-life balance.
• In-office perks, including free meals and snacks.
• Company-funded sport activities, annual offsites and team-building events.

Equal Opportunity

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.