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Evotym
1 month ago
Experience
from 1 years
Work format
Remote
English level
B2, upper-intermediate
An email or a Telegram message to the recruiter
🚀 I’m hiring: Technical Support Engineer | B2B Fintech / Payments [Evotym] 🧡
Are you a Technical Support Engineer who enjoys solving complex problems and getting to the root cause of payment failures?
I’m looking for a Technical Support Engineer to join an international fintech company providing payment infrastructure for businesses worldwide. 🌍💡 What’s exciting about this role?
🔹 Investigate real payment issues using APIs, JSON, Postman, and logs. 🔹 Work directly with B2B merchants and payment providers. 🔹 Collaborate with developers to resolve complex technical incidents. 🔹 Handle payment flows, refunds, chargebacks, and 3D Secure. 🔹 Own issues from investigation to resolution — beyond standard ticket-based support.
✅ 1–2+ years of experience in B2B technical support, integration support, or technical account management. ✅ Hands-on experience in fintech/payments. ✅ Practical knowledge of APIs, Postman, JSON, and logging tools such as Kibana or Datadog. ✅ Understanding of Auth, Capture, Sale, Refund, Chargeback, and 3D Secure 2.0. ✅ English B2+ and fluent Russian.
🚀 I’m hiring: Technical Support Engineer | B2B Fintech / Payments [Evotym] 🧡
Are you a Technical Support Engineer who enjoys solving complex problems and getting to the root cause of payment failures?
I’m looking for a Technical Support Engineer to join an international fintech company providing payment infrastructure for businesses worldwide. 🌍💡 What’s exciting about this role? 🔹 Investigate real payment issues using APIs, JSON, Postman, and logs. 🔹 Work directly with B2B merchants and payment providers. 🔹 Collaborate with developers to resolve complex technical incidents. 🔹 Handle payment flows, refunds, chargebacks, and 3D Secure. 🔹 Own issues from investigation to resolution — beyond standard ticket-based support.
🔎 What are we looking for? ✅ 1–2+ years of experience in B2B technical support, integration support, or technical account management. ✅ Hands-on experience in fintech/payments. ✅ Practical knowledge of APIs, Postman, JSON, and logging tools such as Kibana or Datadog. ✅ Understanding of Auth, Capture, Sale, Refund, Chargeback, and 3D Secure 2.0. ✅ English B2+ and fluent Russian.
📩 Interested? Apply in just 2 minutes! 👉
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