Senior Platform Engineer

Title: Senior Platform Engineer Location: Remote / Mexico

Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production. Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first. We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!

Mission

The mission of this role is to build and extend Caylent's internal AI-native platform, spanning process automation, GenAI/agentic tooling (built on AWS Bedrock), and delivery enablement, while maintaining the services that power it. As a key member of our Builders team, you'll collaborate closely with teammates and temporary collaborators, sharing knowledge and mentoring others while directly addressing the needs of internal stakeholders across the organization.

What You Should Expect

You'll be at the forefront of improving how our organization operates from within. You'll enjoy:

• Direct Impact on Colleagues: See the immediate results of your work as internal users adopt your solutions, provide feedback, and collaborate with you to refine tools that make their daily work more efficient.
• Internal Customer Relationships: Build meaningful connections across departments as you understand their challenges and deliver solutions that address their pain points, giving you unique visibility into how the business operates.
• Impactful Problem-Solving: Tackle real business challenges that directly improve our operational efficiency and bottom line. Your work will make a tangible difference in how our company functions.
• Technology Diversity: Work across our tech stack with Python backends, Vite frontends, AWS cloud infrastructure, and cutting-edge GenAI solutions using AWS Bedrock.
• Growth Opportunities: Develop both technical depth in cloud-native architecture and business acumen as you translate organizational challenges into technical solutions.

Key Responsibilities

• Design and implement backend solutions for core services using Python and Terraform.
• Build and extend GenAI/agentic solutions (RAG, tool-calling agents, evaluation loops) on AWS Bedrock as part of our platform stack.
• Contribute to frontend interfaces (React/Vite) for the tools and platforms you help build.
• Optimize and maintain cloud native applications with a focus on scalability, performance, and reliability.
• Collaborate with other engineers and stakeholders to drive the development of tools that enhance process efficiency and automate repetitive tasks.
• Contribute to service enhancements, ensuring alignment with business objectives and technical best practices.

Qualifications

• Experience developing Generative AI solutions. Must have built at least one simple AI-powered feature or application end-to-end, and be comfortable with the AI SDLC, not just theoretical exposure.
• Proficiency in Python for backend development.
• Experience deploying and managing services in a cloud-native environment.
• Experience developing Generative AI solutions.
• Experience with frontend development (React/Vite) for building user interfaces.

Preferred Qualifications

• Knowledge of AI/ML model integration and working with AI platforms like AWS Bedrock.
• Experience with DevOps practices, CI/CD pipelines, and automated testing frameworks.
• Experience with Rust.
• Understanding of business processes related to process optimization and SG&A efficiency.

Benefits

• 100% remote work.
• Medical Insurance for you and eligible dependents.
• Generous holidays and flexible PTO.
• Competitive phantom equity.
• Paid for exams and certifications.
• Peer bonus awards.
• State of the art laptop and tools.
• Equipment & Office Stipend.
• Individual professional development plan.
• Annual stipend for Learning and Development.
• Work with an amazing worldwide team and in an incredible corporate culture.

NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.

At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.

These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.

If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.

If you have any questions, please contact recruiter contact.

Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.

We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at recruiter contact.