Director of AI Platform (all genders)

We are looking for a Director of AI Platform to lead our ML Platform domain within the Data Platform tribe. The position will be based in our Barcelona hub and will be responsible for defining a compelling vision, shaping the strategy, and driving the execution for Delivery Hero’s unified Machine Learning and AI platform and establishing an MLOps culture. This highly strategic position requires gaining buy-in from senior stakeholders and driving implementation across diverse business units, and will be instrumental in empowering teams across Delivery Hero to leverage AI effectively.

This role demands a leader with exceptional technical depth across machine learning domains, combined with strategic foresight and proven stakeholder management experience in a globally distributed organisation. Success in this role is measured by the increase in innovation velocity, efficiency, and satisfaction of teams leveraging the ML platform.

Your Mission:

Reporting to the Senior Director Data Platform, you will be responsible for leading and scaling the ML and AI Platform domain. Your key responsibilities will include:

Strategic Leadership

• Lead the vision, strategy, and roadmap for Delivery Hero's unified ML and AI platform, aligning it with business, product, and global tech goals. Communicate this strategy and its value to your users and stakeholders, including executives.
• Stay informed on MLOps and AI/ML trends like Generative AI.

Platform Development & Operations

• Oversee the creation and continuous improvement of a comprehensive, end-to-end MLOps platform and its target architecture, technology stack, and operational model.
• Evangelize robust MLOps practices.
• Establish and monitor key performance indicators (KPIs) and Service Level Objectives (SLOs) for platform reliability, scalability, performance, cost-effectiveness, and internal customer satisfaction.