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Kombo
Berlin, Germany12 months ago
70,000 – 90,000 EUR
per year
Work format
Onsite
Employment
Full-time
English level
B2, upper-intermediate
An email or a Telegram message to the recruiter
Kombo (YC S22) is building a unified API that saves engineering teams hundreds of hours by integrating dozens of HRIS, ATS, and Payroll systems into one API.
We're looking for a Technical Support Engineer to provide exceptional technical assistance to our rapidly growing customer base, debug complex integration issues, and help shape the foundation of our support function. You’ll be the technical bridge between our customers and our product / engineering teams.
Kombo is building the unified API for HR, payroll, and recruiting systems. Instead of companies spending months integrating with dozens of different systems, they can integrate once with Kombo and instantly connect to over 160 platforms. We abstract away the complexity of handling different data schemas, authentication methods, and API quirks.
Since going through Y Combinator in 2022, we’ve:
Kombo is an international company by default. We operate across two main hubs (NYC 🇺🇸 and Berlin 🇩🇪) and work with a globally distributed team representing 20+ nationalities.
At Kombo we care A LOT about excellent support for our customers to a degree that is unusual. We do so because fundamentally we view excellent support as a competitive advantage.
How this looks like in practice is that
As we scale our presence in the US market, our current setup (support team rotating to the NYC office) is reaching its limits. To maintain our standard, we’re extending our existing team into the US and Germany.
Our culture balances high ambition with a fun, supportive environment.
A few things that define us:
In this role, you’ll act as a support engineer, not a support agent — solving most issues directly and collaborating with our engineering team on more complex ones.
Tech you’ll work with: APIs (REST + SOAP + OAuth), Node.js, TypeScript, SQL, GCP (logs & monitoring), and various HRIS / ATS / Payroll systems + Kombo’s own troubleshooting tools.
You’re a technically adept problem-solver with strong communication skills and a builder’s mindset.
You might be a great fit if you:
Prior experience in a technical support role is a plus but not required.
📍 Berlin, On-site · Full-time
🏦 €70,000-€90,000 + equity
⏰ Full-time
📍 Berlin, On-site · Full-time
🏦 €70,000-€90,000 + equity
⏰ Full-time
Kombo (YC S22) is building a unified API that saves engineering teams hundreds of hours by integrating dozens of HRIS, ATS, and Payroll systems into one API.
We're looking for a Technical Support Engineer to provide exceptional technical assistance to our rapidly growing customer base, debug complex integration issues, and help shape the foundation of our support function. You’ll be the technical bridge between our customers and our product / engineering teams.
Kombo is building the unified API for HR, payroll, and recruiting systems. Instead of companies spending months integrating with dozens of different systems, they can integrate once with Kombo and instantly connect to over 160 platforms. We abstract away the complexity of handling different data schemas, authentication methods, and API quirks.
Since going through Y Combinator in 2022, we’ve:
Kombo is an international company by default. We operate across two main hubs (NYC 🇺🇸 and Berlin 🇩🇪) and work with a globally distributed team representing 20+ nationalities.
At Kombo we care A LOT about excellent support for our customers to a degree that is unusual. We do so because fundamentally we view excellent support as a competitive advantage.
How this looks like in practice is that
As we scale our presence in the US market, our current setup (support team rotating to the NYC office) is reaching its limits. To maintain our standard, we’re extending our existing team into the US and Germany.
In this role, you’ll act as a support engineer, not a support agent — solving most issues directly and collaborating with our engineering team on more complex ones.
Tech you’ll work with: APIs (REST + SOAP + OAuth), Node.js, TypeScript, SQL, GCP (logs & monitoring), and various HRIS / ATS / Payroll systems + Kombo’s own troubleshooting tools.
You’re a technically adept problem-solver with strong communication skills and a builder’s mindset.
You might be a great fit if you:
Prior experience in a technical support role is a plus but not required.
Our culture balances high ambition with a fun, supportive environment.
A few things that define us:
If joining an “SF-style company in Berlin” sounds appealing, you should apply — even if you don’t tick every box 🙂
We’re excited to meet you!
We compare skills, grade, work format and salary
Most often 50,500 to 70,600