United Arab Emirates · Hybrid · Senior

We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.

About The Role:

Careem is the everything app for the greater Middle East - rides, food, groceries, payments and more, serving tens of millions of customers across the region. Design here means working at rare scale and complexity: one experience spanning many verticals, and customers whose day we can genuinely simplify.

We’re looking for a Senior Product Designer to own design for a major area of the super app experience - the level where you’re no longer just executing within a team, but shaping the strategy your team executes. You’ll work with design leadership to set the design vision for your area, drive multiple workstreams in parallel, and be a force multiplier whose influence is felt well beyond your own remit. You’ll work AI-natively: using modern tools to move from intent to high-fidelity, testable design faster, while applying the judgment that decides what’s actually good.

What You’ll Do:

Own the Problem, End to End

• Strategic Ownership: Own design for your feature area from concept to launch - defining, designing and iterating experiences that improve user outcomes and move commercial KPIs.
• Cross-Functional Collaboration: Drive your product team toward clarity on what you’re building, why, and for whom; operate as a strategic peer to product and engineering leads, proactively identifying and resolving dependencies.

Craft at Senior Level

• Comprehensive Delivery: Ship work that is thorough and complete across all interaction details - states, edge cases, dark mode, localisation and RTL considered by default, not on request.
• Systemic Design: Design holistically within existing systems: work fluently with our design system, know when to use it, extend it, or make the case for an exception.
• Rapid Prototyping: Prototype fluently and quickly to get the right feedback at the right fidelity - including AI-assisted prototyping to compress the distance between idea and testable artefact.
• Decision Articulation: Form and articulate design tenets, and use them to make and defend decisions.

Be Guided by Evidence

• User Validation: Conduct research to validate your own work; run user interviews for discovery and testing.
• Data-Driven Decisions: Use data to shape decisions - suggest how your work’s success should be measured, and learn from what ships.
• Market Awareness: Maintain comprehensive knowledge of industry patterns and emerging AI-product paradigms, and let it deeply inform your work.

Communicate and Collaborate

• Stakeholder Management: Present with polish and confidence to any audience, including executives; represent the design organisation in cross-functional and external settings.
• Clear Documentation: Produce written communication that is compelling and clear - problem framings, decision docs, and crits.
• Autonomy: Manage stakeholders proficiently and work without close oversight; handle feedback thoroughly and gracefully, knowing when to change direction vs. stay the course.
• Operational Momentum: Work with appropriate urgency - keep momentum, push projects forward, and flag quality issues beyond your own team.

What You'll Need:

• 5+ years of experience in designing and shipping impactful digital products at scale, including experience leading design for a significant product area in a high-growth, fast-iterating environment; comfortable with ambiguity and rapid change.
• End-to-end expertise in interaction design, visual design, prototyping and design thinking methods - with a proven record of turning complex business problems into a design vision that shipped and moved metrics.
• Fluency with design systems consuming, contributing to and stress-testing them.
• Working fluency with AI in your design process: you use AI tools daily for exploration, prototyping, content and research synthesis, and you can show where they made your work measurably better - and where you overruled them.
• Experience in distilling data and research into design decisions; hands-on with user interviews and evaluative testing.
• Experience in operating as a strategic partner in multi-disciplinary setups - influencing product, engineering and commercial counterparts at lead and director level.
• Excellent written, verbal and presentation skills - you can articulate a problem and a solution to any audience.
• A strong portfolio of mobile-first work with case studies that deep-dive into process, strategic framing and measurable impact - not just polished outcomes.

Bonus Points

• Experience designing for the Middle East market, Arabic/RTL products, or multi-vertical super apps.
• Experience designing AI-powered product experiences (assistants, personalization, generative features).

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organization dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.